Care Home Operations Coordinator
23 hours ago
We are seeking a highly organized and detail-oriented Care Home Service Administrator to join our team at Service Care Solutions. As the first point of contact for visitors, residents, and families, you will play a key role in maintaining smooth and efficient operations within our care home.
Key Responsibilities- Visitor Reception: Greet and welcome visitors to the service with a friendly and professional demeanor.
- Communication Management: Handle phone and in-person inquiries from families, residents, and staff, providing clear and professional responses.
- Support for Management: Assist the Manager by tracking customer contacts, monitoring inquiries, and ensuring timely follow-ups.
- Information Display: Keep communication notice boards up-to-date, ensuring they are accurate, tidy, and professional.
- Confidentiality: Maintain strict confidentiality regarding all resident and staff matters.
- Record Keeping: Maintain accurate records of residents and staff, including next of kin and emergency contact details.
- Financial Administration: Oversee key financial processes, including the submission of invoicing and funding information to the Finance Team.
- Funding Liaison: Work with referrers, CCG, and other funders to ensure correct funding is in place for each resident.
- Fee Collection: Liaise with Finance Teams, residents, and next of kin to assist in the collection of overdue resident fees.
- Purchasing: Manage ordering of goods and services, receipting deliveries, and approving invoices for payment.
- Agency Hours Reporting: Ensure accurate and timely capture and reporting of agency hours.
- Proven experience: In an administrative role, preferably within a care home or similar setting.
- Excellent organizational skills: With attention to detail.
- Strong communication skills: Both written and verbal, with a professional and approachable manner.
- Ability to handle sensitive information: With discretion and confidentiality.
- Experience in financial administration: And invoicing.
- Proficiency in office software: And financial systems.
- Ability to multitask and prioritize effectively: To meet the demands of the role.
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Brampford Speke, Devon, United Kingdom JD Group Full time{"Job Title": "Warehouse Operations Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Warehouse Operations Coordinator to join our team at JD Group. As a key member of our store delivery team, you will be responsible for receiving, unpacking, processing, organizing, labeling, and storing merchandise. Your primary goal will...