Customer Experience Lead

3 days ago


London, Greater London, United Kingdom Caffe Nero Streatham High St Full time
Assistant Manager - Caffe Nero Streatham High St

As an Assistant Manager at Caffe Nero Streatham High St, you will play a key role in supporting the store manager in the management of the store, providing exceptional customer service, and maintaining high standards of coffee and food.

About the Job:

  • Store Management: Support the store manager in the day-to-day operations of the store, including managing staff, maintaining inventory, and ensuring that the store is run efficiently.
  • Coffee and Food Quality: Maintain high standards of quality and presentation, ensuring that all customers receive exceptional products and service.
  • Customer Service: Deliver exceptional customer service, creating a positive experience for every customer.

What We Offer:

  • A competitive salary of £10.90 per hour.
  • Ongoing training and development opportunities.
  • The chance to work with a talented and dedicated team.
  • Growth opportunities within the company.

Requirements:

  1. Experience as a Supervisor or Assistant Manager: Proven experience in a similar role, with a strong track record of delivering results and achieving targets.
  2. Customer Focus: A passion for delivering exceptional customer service and creating a positive experience for every customer.
  3. Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team to achieve their best.
  4. Attention to Detail: The ability to maintain high standards of quality and attention to detail, ensuring that the store is always clean and well-maintained.


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