Customer Experience Lead

We are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...

**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...

Customer Experience LeadWe are seeking an experienced Customer Experience Lead to join our team in London. As a key member of our cross-functional team, you will be responsible for developing and delivering exceptional customer experiences across multiple channels.The ideal candidate will have a strong background in Agile/Scrum programme management, with...

We're looking for a highly skilled Customer Experience Lead to join our team at Match Digital. As a key member of our organization, you'll play a crucial role in delivering best-in-class customer experiences across all touchpoints.About the Role:This is an exciting opportunity to work with both internal and external stakeholders to review, govern, and...

Job DescriptionWe are seeking a seasoned Customer Experience Lead to join our Marketing team at Accruent. As a key member of our team, you will play a critical role in developing and implementing marketing strategies that drive customer satisfaction and retention.The ideal candidate will have a minimum of 5 years of experience creating and executing customer...

Cisilion is seeking a Customer Experience Lead to join its Client Services team, overseeing the operation of its 24/7 service desk and senior engineering team. The successful candidate will be responsible for ensuring the delivery of exceptional customer service and technical support to clients across multiple technology stacks.The ideal candidate will have...

At Akeneo, the Product Experience Company, we are seeking an exceptional Senior Customer Experience Operations Analyst to join our team. This is a pivotal role in enhancing the efficiency and effectiveness of our Customer Success and Professional Services teams.Job DescriptionWe are looking for a skilled professional with +3 years of experience in revenue...

About the JobWe are seeking a highly skilled and experienced Customer Experience Lead to join our team as a Concession Store Manager in Charlton. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and developing a high-performing team.The successful candidate will have a...

Career OpportunityNorthern Data Group is seeking a Customer Experience Lead to develop and maintain comprehensive customer documentation, providing a positive experience as customers transition to live services.

Succeeding as our Chief of Staff to the Chief Customer Officer means being a key player in driving growth and improving the customer experience.You will lead a team, develop and execute customer growth strategies, and own the customer experience.This involves expanding Beam's commercial and social footprint through leading the software customer success...

We're partnering with a leading travel insurance organisation to drive internal customer experience programs across the wider business. The Customer Experience Lead will have the following responsibilities:Utilise quantitative and qualitative data, and various other data sources to generate strategic insightsReport insights and business recommendations to...

At Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...

Blink is a leading Employee App that empowers teams to work together seamlessly. As a Customer Experience Lead, you will be responsible for building and maintaining relationships with key stakeholders across our customer base in the UK, USA, and Australia.Key Responsibilities:Identify customers' needs and provide value-based business cases to promote Blink...

Unlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...

We are seeking a Customer Experience Lead to join our team at CV-Library. As a key member of our customer service team, you will be responsible for ensuring that all customer complaints are resolved efficiently and effectively. This requires strong problem-solving skills, with the ability to think critically and make sound judgments.The ideal candidate will...

About Our CompanyMainstay is one of the fastest-growing sales and lettings agency groups in the UK, offering a wide range of services including sales, rentals, and property management.Job Title: Customer Experience LeadWe are looking for an experienced Customer Experience Lead to join our team. As a key member of our Customer Success team, you will be...

Job DescriptionThe Customer Experience Lead will oversee end-to-end service delivery, ensuring smooth and scalable operations that meet the needs of both customers and carers on our platform. This includes managing escalations, maintaining customer health scores, and identifying opportunities for service improvement.

If you are an ambitious and high-performing individual looking for a challenging and rewarding career in retail, we want to hear from you! As a Customer Experience Lead with The Estée Lauder Companies Inc., you will have the opportunity to work with a leading prestige beauty brand and develop your skills in a dynamic and fast-paced environment.About the...

Job DescriptionCrisis is a national charity for people experiencing homelessness, and we are looking for a Customer Experience Lead to support our shops in achieving exceptional customer service standards. This role involves working closely with the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience, process stock, and...

Candidate ProfileWe're seeking a Customer Experience Lead to join our team at MERJE. As a seasoned professional in the consumer finance sector, you'll be responsible for designing and delivering exceptional customer experiences.Requirements:Proven experience in customer journey design and deliveryStrong understanding of innovative technologies, including...