Head of Retail Compliance Policy
4 weeks ago
Job Title: Head of Retail Compliance Policy
About the Role:
We are seeking a highly skilled and experienced Head of Retail Compliance Policy to lead the creation and implementation of robust compliance policies across our retail operations.
Key Responsibilities:
- Develop and implement policies and procedures that meet regulatory requirements to create and maintain an industry-leading complaint environment.
- Monitor and interpret developments impacting the compliance environment, including regulatory change, changes to regulator guidance and codes, and relevant enforcement action.
- Ensure business goals, initiatives, and projects are successfully delivered in a compliant manner by partnering with commercial and operational teams to provide subject matter expertise and guidance.
- Work closely with cross-functional teams to ensure practical application and processes are consistent with stated policies and procedures.
- Lead the management of compliance incidents and support the investigation of cases raised to the business by external bodies.
- Ensure highest levels of training, communication, and awareness are provided to colleagues commensurate with position and function.
Requirements:
- Previous experience in a similarly complex and scaled operating environment.
- Technical understanding of non-remote regulatory requirements for anti-money laundering, customer due diligence, and safer gambling applicable to the UK and Jersey.
- Strong knowledge of compliance frameworks and industry best practices.
- Highly analytical, with excellent problem-solving skills and logical reasoning.
About Us:
We are a business that embraces change and progress. We prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
What We Offer:
- Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
- Perks and discounts: Discounts at a range of high-street retailers.
- Financial: Competitive salary, pension, and bonus schemes.
- Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education.
- Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time.
- Healthcare: We prioritize your health and well-being, offering comprehensive healthcare benefits (or a cash alternative).
- Pension package, income protection, and life assurance: Safeguarding your financial future and offering peace of mind.
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