Operations Manager

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

About The OpportunityWe are looking for a talented and motivated individual to lead our Contact Centre operations, driving innovation and excellence in customer service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer experience, efficiency, and commerciality in the Contact Centre.Oversee the day-to-day operations of the...

About The RoleMotability Operations is seeking a highly skilled Data Analytics Director to lead and drive our data strategy and foster a culture of data excellence across the organization.The successful candidate will have the opportunity to shape and grow the data function both within Technology and across the organization, ensuring that the business has...

About The RoleWe are seeking a highly skilled and experienced leader to join our team as a Customer Experience Transformation Manager. This is an exciting opportunity to drive transformation in our Contact Centre, leveraging new technologies to revolutionise how we support our customers and colleagues.Key ResponsibilitiesDevelop and implement strategies to...

We are looking for a skilled Project Operations Specialist to support the delivery of our Transact project. This role involves working closely with Ops leads, technology partners, senior management, and business counterparts to ensure seamless integration of system data and operational requirements.The successful candidate will have a solid understanding of...

At Motability Operations, we are seeking a visionary Data Strategist and Innovation Leader to drive our data-driven approach and shape the future of our business.About the RoleThis exciting opportunity will see you lead the development of a comprehensive data strategy, aligned with our company objectives and technology vision. You will be responsible for...

About the RoleWe are seeking a talented Product Strategy Lead to join our team at Motability Operations. As a key member of our leadership team, you will be responsible for developing and executing our product strategy, ensuring it aligns with our company's overall vision and goals.The successful candidate will have a proven track record of delivering...

About the RoleWe are seeking a highly skilled Senior Product Director to join our team at Motability Operations. As a key member of our leadership team, you will be responsible for developing and executing our product strategy, ensuring it aligns with our company's overall vision and goals.The successful candidate will have a proven track record of...

About the RoleWe are seeking an experienced Head of Digital Products to join our team at Motability Operations. As a key member of our leadership team, you will be responsible for developing and executing our digital product strategy, ensuring it aligns with our company's overall vision and goals.The successful candidate will have a proven track record of...

About the JobWe are looking for a highly experienced Financial Infrastructure Project Manager to lead our PCC strategic development program. As a key member of our Global Delivery Custody operations, you will oversee the execution of this complex project, ensuring it meets regulatory and market processing requirements, demands of current clients, and creates...

Job OverviewWe are seeking a seasoned professional to lead our Complaints Operations team, driving excellence in service delivery and ensuring seamless customer experiences across multiple accounts and sites.About the RoleThis key position is responsible for managing the service delivery of Complaints Operations, meeting defined requirements while...

Company OverviewSteele Charles Limited is a self-funded business operating in Edinburgh, delivering exceptional consumer experiences across its high-end aparthotel and commercial property/ Real Estate portfolio. With ambitious growth targets, the company seeks to bring on board an experienced General Manager to lead its operations and drive customer...

Job OverviewTesco Bank is seeking an experienced IT Operations Manager to lead our Insurance and Money Services team. As a key member of our IT department, you will be responsible for shaping the customer journey and driving business success.Salary and BenefitsWe offer a competitive salary up to £60,000 + annual bonus and benefits package, including private...

Job OverviewWe are seeking a highly skilled Operations Manager to join our team in the City Centre. As a key member of our management team, you will be responsible for overseeing the daily operations of our property and ensuring that our high standards are consistently met.The successful candidate will have a strong background in property management and a...

Job Overview:We are seeking an Operations Manager to oversee the operational management of our restaurant in Edinburgh, UK.The successful candidate will be responsible for ensuring excellent customer service delivery and upholding the highest food and service standards.This is a full-time, permanent role with weekend availability required. A competitive...

About the RoleStorm ID is an award-winning digital transformation consultancy, with clients spanning the public sector, healthcare, and financial services. We help our clients transform processes and experiences, re-imagine their business models and even entire companies, with a strong focus on security by design and by default.As an IT Manager at Storm ID,...

Operations Service ManagerWe are seeking an experienced Operations Service Manager to lead our airport operations team in Edinburgh, UK.This is a challenging role that requires a strong leader with excellent operational management skills. As an Operations Service Manager, you will be responsible for providing leadership and guidance to front-line teams,...

Restaurant Operations ManagerWe are seeking an experienced Restaurant Operations Manager to oversee daily restaurant operations in Edinburgh, Scotland.This key role will involve supporting the Restaurant Manager in ensuring delivery of an exceptional dining experience for guests. The successful candidate will be responsible for driving team performance and...

Job Title: Operations Management SpecialistWe are looking for an Operations Management Specialist to join our team at HL Services. The successful candidate will be responsible for managing the day-to-day activities of the Landscape Team, ensuring efficient and effective operations.Key Responsibilities:Manage resource allocation, supply chain management,...

Role OverviewThe Store Operations Manager role is a full-time, permanent position at a Starbucks store in Edinburgh.This leadership position involves managing customer experience and employee performance to drive business growth and improve operations.Key ResponsibilitiesManage daily store operations, ensuring exceptional customer service, sales, and...