Software Product Support Manager

5 days ago


Broughton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

ZipRecruiter is seeking a highly skilled Software Product Support Manager to join our Support Engineering team in Barrow-in-Furness, Brough or Filton. As a key member of our team, you'll play a crucial role in ensuring the smooth operation of our software products.

About the Role:

This is an exciting opportunity for a motivated and experienced professional to take on a challenging role that involves analyzing software products, deriving software support strategies, and providing expert advice to stakeholders. If you have a passion for software product support and excellent analytical skills, we'd love to hear from you.

Key Responsibilities:

  • Analyzing software products using BAES processes to derive software support strategies.
  • Reviewing software source documentation, interpreting technical information, and producing system level software support case reports.
  • Supporting stakeholder engagement and attending collaboration working groups to ensure effective communication and cooperation.
  • Providing software SME advice to the wider ILS community and supporting mapping activity between BAE software analysis outputs and other key ILS stakeholders.

Requirements:

  • Degree or equivalent skills knowledge and experience in software support.
  • Excellent verbal and written communication skills.
  • Strong IT skills and ability to analyze complex problems related to software support.

What We Offer:

You'll receive a competitive salary (approximately £60,000 - £80,000 per annum), enhanced annual leave allowance, and a Company contributed Share Incentive Plan. You'll also have access to flexible working arrangements, an employee assistance programme, Cycle2work, and employee discounts.



  • Broughton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    At ZipRecruiter, we're seeking a highly skilled Senior Software Support Specialist to join our team in Barrow-in-Furness, Brough or Filton. As a key member of our Support Engineering team, you'll play a crucial role in ensuring the smooth operation of our software products.About the Role:This is an exciting opportunity for a motivated and experienced...


  • Broughton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    Job Title: Senior Software Support Specialist We are seeking a highly skilled and experienced Senior Software Support Specialist to join our team in Barrow-in-Furness. As a key member of our Support Engineering team, you will be responsible for providing software support strategies and analysis for various software products. The ideal candidate will have...


  • Broughton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    Job Summary: We are seeking a highly skilled and experienced Software Support Expert to join our team in Barrow-in-Furness. As a key member of our Support Engineering team, you will be responsible for providing software support strategies and analysis for various software products. The ideal candidate will have excellent verbal and written communication...


  • Broughton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    ZipRecruiter is seeking an experienced Engineering Software Analyst to join our team in Barrow-in-Furness, Brough or Filton. This role offers a competitive salary of £68,000 per annum, negotiable depending on experience.The ideal candidate will have a degree or equivalent skills knowledge and experience in the software support discipline, with a background...


  • Broughton in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer - Independent Nuclear AssuranceLocation:We offer a range of hybrid and flexible working arrangements to suit your needs.Salary: CompetitiveKey Responsibilities:Lead the development of software solutions for complex nuclear systems.Collaborate with cross-functional teams to design and implement software architectures.Ensure the...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    **Job Title:** Senior Software Engineer – Maintenance DesignWe are seeking a highly skilled Senior Software Engineer – Maintenance Design to join our team at BAE Systems. As a key member of our engineering team, you will be responsible for providing software support and maintenance services for our clients.About the Role:You will work closely with our...


  • Kirkby-in-Furness, Cumbria, United Kingdom BAE Systems Full time

    About the RoleWe are seeking a skilled Senior Engineer – Support Engineering to join our team. As a key member of our software support group, you will be responsible for analysing software products and deriving software support strategies using BAES processes.Key responsibilities include reviewing software source documentation, interpreting technical...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Description:We are seeking a Principal Software Analyst to join our Support Engineering team. As a key member of our software support community, you will be responsible for analysing software products and deriving software support strategies using BAES processes.About the Role:This is an exciting opportunity to work with a talented team of engineers,...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Summary:We are seeking a highly skilled Principal Engineer – Support Engineering Maintenance Design – Software Support to join our team at BAE Systems. As a key member of our Support Engineering Team, you will be responsible for analyzing software products and deriving software support strategies using BAES processes.The successful candidate will...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    **Job Overview:**We are seeking a highly skilled Senior Software Engineer – Maintenance Design to join our team at BAE Systems. As a key member of our engineering team, you will be responsible for providing software support and maintenance services for our clients.About the Role:Work closely with software development teams to analyze software products and...


  • Kirkby-in-Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Title: Software Support EngineerA competitive salary of £60,000 - £80,000 per annum is available for this role.This position involves working as part of a team to analyse software products and derive software support strategies. The successful candidate will have a degree in a relevant field and experience in software support engineering.Key...


  • Kirkby-in-Furness, Cumbria, United Kingdom ZipRecruiter Full time

    About the Role:As a Software Support Engineer at BAE Systems, you will play a crucial role in supporting software products throughout their lifecycle. Your primary responsibilities will include analysing software source documentation, interpreting technical information, and deriving written recommendations for software support.Key Responsibilities:Analyse...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Title: Software Support ExpertWe are seeking a highly skilled Software Support Expert to join our team. The ideal candidate will have excellent analytical and problem-solving skills, with the ability to communicate complex technical information effectively.The salary for this role is around £60,000 - £90,000 per annum, depending on experience. You will...


  • Askam in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    Job OverviewWe are seeking a skilled Senior Software Support Specialist to join our team at ZipRecruiter. This role will involve utilizing best practice, professional engineering judgement and initiative to undertake tasks in production of system and equipment level software analysis and software support reports.The ideal candidate will have a degree or...


  • Broughton in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Title: Product Safety Assurance ManagerWe are seeking an experienced Product Safety Assurance Manager to join our team at BAE Systems. This role is a key part of our Dreadnought Class SSBN programme, responsible for ensuring the delivery of four SSBNs to the Royal Navy.About the Role:You will be responsible for supporting the production of safety build...


  • Askam in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    Role SummaryWe are seeking a highly skilled Software Product Analyst Lead to join our team at ZipRecruiter. This role will involve leading the development and maintenance of software support plans and strategies for complex systems, as well as collaborating with cross-functional teams to identify and resolve software-related issues.The ideal candidate will...


  • Broughton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    Safety Focus:We are seeking an expert to support the BAES-SM production of the safety Build Assurance Justification and review the appropriateness of the Safety Argument and Safety Evidence provided by BAE.The role involves liaising with the Barrow Safety Assurance Manager on any concessions where the Platform build differs from design intent.


  • Dalton in Furness, Cumbria, United Kingdom ZipRecruiter Full time

    Software Support SpecialistAbout the Role:We are seeking a skilled Senior Software Support Specialist to join our team in Barrow-in-Furness, Brough or Filton. The ideal candidate will have excellent verbal and written communication skills, with a strong understanding of software support principles.Key Responsibilities:Analyse software products and derive...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Title: Software Support Professional - Maintenance DesignSalary: £55,000 - £80,000 per annum, dependant on experience.About the Role:We are seeking a skilled Software Support Professional to join our team in Maintenance Design. As a key member of our software support community, you will be responsible for analysing software products and deriving...


  • Askam in Furness, Cumbria, United Kingdom BAE Systems Full time

    Job Overview:We are looking for a Senior Software Engineer to join our Support Engineering team. The successful candidate will utilise best practice, professional engineering judgement, and initiative to undertake tasks in production of system and equipment level software analysis and software support reports.About the Role:This is an exciting opportunity to...