Software Support Engineer

5 days ago


KirkbyinFurness, Cumbria, United Kingdom ZipRecruiter Full time

About the Role:

As a Software Support Engineer at BAE Systems, you will play a crucial role in supporting software products throughout their lifecycle. Your primary responsibilities will include analysing software source documentation, interpreting technical information, and deriving written recommendations for software support.

Key Responsibilities:

  • Analyse software products using BAES processes to derive software support strategies.
  • Review software source documentation and interpret technical information to produce system-level software support case reports.
  • Support stakeholder engagement and attend collaboration working groups to inform maintenance design scope of work.
  • Provide software SME advice to the wider ILS community and support mapping activity between BAE software analysis outputs and other key stakeholders.

Requirements:

  • Degree or equivalent skills knowledge and experience in software support discipline.
  • Excellent verbal and written communication skills.
  • Excellent IT skills.
  • Ability to analyse complex problems related to software support and identify critical issues.

Salary and Benefits:

We offer a competitive salary, with estimated earnings ranging from £50,000 to over £80,000 per annum, depending on experience. You will also receive benefits including a pension scheme, enhanced annual leave allowance, and access to flexible working arrangements.



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