Software Support Engineer
3 days ago
We are seeking a highly skilled Principal Engineer – Support Engineering Maintenance Design – Software Support to join our team at BAE Systems. As a key member of our Support Engineering Team, you will be responsible for analyzing software products and deriving software support strategies using BAES processes.
The successful candidate will have a degree or equivalent skills knowledge and experience in the software support discipline, excellent verbal and written communication skills, and excellent IT skills.
This is a fantastic opportunity to work with a talented team and make a real difference in the industry. We offer a competitive salary and benefits package, including a pension scheme, enhanced annual leave allowance, and a Company contributed Share Incentive Plan.
Estimated Salary: £65,000 - £85,000 per annum.
About the Role:As a Principal Engineer – Support Engineering Maintenance Design – Software Support, you will be responsible for:
- Analyzing software products and deriving software support strategies using BAES processes.
- Reviewing software source documentation, interpreting technical information, and deriving written recommendations on how best to support the software product through life via the production of system level software support case reports.
- Supporting stakeholder engagement and attending collaboration working groups in support of BAES scope of work for maintenance design (software).
- Providing software SME advice to the wider ILS community and supporting mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputs.
To be successful in this role, you will need:
- A degree or equivalent skills knowledge and experience in the software support discipline.
- Excellent verbal and written communication skills.
- Excellent IT skills.
- The ability to analyze complex problems specifically related to software support and identify the most critical support-related issues.
We offer a range of benefits, including:
- A competitive salary.
- A pension scheme.
- An enhanced annual leave allowance.
- A Company contributed Share Incentive Plan.
- Flexible working arrangements.
- An employee assistance programme.
- Cycle-to-work scheme.
- Employee discounts.
BAE Systems is a leading defence, security, and aerospace company that provides a range of products and services to customers around the world. We are committed to making a positive difference in the communities we serve and offer a range of opportunities for professional development and career progression.
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