Software Product Analyst Lead

13 hours ago


Askam in Furness, Cumbria, United Kingdom ZipRecruiter Full time
Role Summary

We are seeking a highly skilled Software Product Analyst Lead to join our team at ZipRecruiter. This role will involve leading the development and maintenance of software support plans and strategies for complex systems, as well as collaborating with cross-functional teams to identify and resolve software-related issues.

The ideal candidate will possess excellent technical skills, including proficiency in software development and support tools, as well as strong leadership and communication skills.

Key Responsibilities:
  • Lead the development and maintenance of software support plans and strategies for complex systems
  • Collaborate with cross-functional teams to identify and resolve software-related issues
  • Provide technical guidance and support to junior engineers and other stakeholders
  • Stay up-to-date with industry trends and emerging technologies, and apply this knowledge to improve our services and offerings
Requirements:
  • Degree or equivalent skills knowledge and experience in software support discipline
  • Excellent verbal and written communication skills
  • Excellent IT skills
  • Ability to analyse complex problems and identify critical support related issues
Salary and Benefits:

We offer a competitive salary of $95,000 - $130,000 per annum, negotiable dependant on experience, as well as a range of benefits including a Company contributed Share Incentive Plan, relocation support packages, and access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts.



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