Software Support Professional
1 day ago
Job Title: Software Support Professional - Maintenance Design
Salary: £55,000 - £80,000 per annum, dependant on experience.
About the Role:
We are seeking a skilled Software Support Professional to join our team in Maintenance Design. As a key member of our software support community, you will be responsible for analysing software products and deriving software support strategies using BAES processes.
Key Responsibilities:
- Analyse software source documentation and interpret technical information to derive written recommendations on how best to support software products.
- Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software).
- Provide software SME advice to the wider ILS community and support mapping activity between BAE software analysis outputs and other key ILS stakeholders.
Requirements:
- Degree or equivalent skills knowledge and experience in the software support discipline.
- Excellent verbal and written communication skills.
- Excellent IT skills.
- The ability to analyse complex problems specifically related to software support and identify critical support-related issues.
Benefits:
We offer a competitive salary, pension scheme, annual leave allowance, and Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work, and employee discounts.
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