Customer Service Coordinator

6 hours ago

Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

About the Role

The Customer HSC Support Coordinator is a key position within our team, responsible for ensuring seamless interactions between our Major Account customers and GAP Group. This role requires a high level of organization and communication skills to manage customer queries, coordinate with internal teams, and source equipment to meet customer needs.

About You

To succeed in this role, you should have:

  • Significant experience in a customer-facing role, preferably in the Construction/Hire industry.
  • Excellent communication and interpersonal skills to build strong relationships with internal and external stakeholders.
  • Strong administrative skills, including proficiency in MS Office packages and attention to detail.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.

About Us

GAP Group Limited is a leading provider of equipment hire services across the UK. We offer a competitive salary and bonus scheme, up to 25 days annual leave, and a range of benefits, including a contributory pension scheme and employee welfare fund. Our in-house Learning & Development Team provides opportunities for growth and development, and we encourage internal promotions.

What We Offer

In addition to a competitive salary and benefits package, we offer:

  • Competitive salary and bonus scheme
  • Up to 25 days annual leave plus bank holidays
  • Contributory Pension Scheme
  • Life Assurance
  • Employee Welfare Fund (Company-funded social events)
  • Cycle to Work Scheme
  • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

How to Apply

If you are a motivated and organized individual with a passion for customer service, please upload your CV and complete our short application form. We look forward to hearing from you.

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