Current jobs related to Quality Service Desk Coordinator - Glasgow, Glasgow City - Wheelchair Transport Service, Inc.

  • Quality Service Desk Coordinator

    2 months ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorJob Summary:We are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. The successful candidate will be responsible for supervising and issuing planned preventative maintenance tasks, reactive maintenance tasks, and additional works to ensure the...

  • Quality Service Desk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Mechanical and Electrical Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...

  • Quality Service Desk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Quality Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time

    Job Title: Quality Service Desk Co-ordinatorAt Dalkia UK, we are dedicated to delivering innovative technical solutions to create a better society and contribute to a Net Zero UK. With a team of 4,000 experts and advisors, we partner with clients and communities on some of the country's most exciting and challenging projects. Our expertise spans energy,...

  • Service Desk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Search Full time

    Job Title: Service Desk CoordinatorJob Summary: We are seeking an experienced Coordinator to join our team in Glasgow. As a Service Desk Coordinator, you will be responsible for coordinating and organizing the workload of the team, ensuring that customer deadlines are met, and assisting in delivering customer KPI targets.Main Responsibilities:Coordinate and...

  • Service Desk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Search Full time

    Job Title: Service Desk CoordinatorJob Summary: We are seeking an experienced Coordinator to join our team in Glasgow. As a Service Desk Coordinator, you will be responsible for coordinating and organizing the workload of the team, ensuring that customer deadlines are met, and assisting in delivering customer KPI targets.Main Responsibilities:Coordinate and...

  • Service Desk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Search Full time

    Service Desk Coordinator RoleWe are seeking an experienced Service Desk Coordinator to join our fast-paced office in Glasgow. As a key member of our team, you will be responsible for coordinating and organizing the workload of our engineers, ensuring that customer deadlines are met and KPI targets are achieved.Main Responsibilities:Coordinate and organize...

  • ICT Service Desk Coordinator

    3 days ago

    Glasgow, Glasgow City, United Kingdom NHS 24 Full time

    Job OverviewNHS 24 is seeking a highly skilled ICT Service Desk Coordinator to join their team. The successful candidate will be responsible for coordinating and managing various aspects of the Service Management function and relationships with key suppliers.Key ResponsibilitiesProcess incident and service requests initiated by customers using the...

  • Veterinary Front Desk Coordinator

    1 week ago

    Glasgow, Glasgow City, United Kingdom CVS Group Plc Full time

    Veterinary Front Desk CoordinatorWe are seeking a skilled and compassionate individual to join our team as a Veterinary Front Desk Coordinator at CVS Group Plc.About the Role:Answering phones and booking appointmentsResponding to queries via phone, in person, and emailRegistering new clientsCompleting insurance formsDispensing medicationsTaking...

  • Service Desk Analyst

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full time

    Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Alexander Mann Solutions - Public Sector Resourcing. As a Service Desk Analyst, you will be the primary point of contact for IT-related issues, providing first and second-line support to our diverse user base.Key Responsibilities:Provide exceptional customer service...

  • Service Desk Analyst

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full time

    Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Alexander Mann Solutions - Public Sector Resourcing. As a Service Desk Analyst, you will be the primary point of contact for IT-related issues, providing first and second-line support to our diverse user base.Key Responsibilities:Provide exceptional customer service...

  • Front Desk Coordinator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Blue Arrow Full time

    Job Summary:The Front Desk Coordinator will provide exceptional customer service to clients and visitors, ensuring a welcoming and efficient experience. This role involves managing the reception area, handling inquiries, and providing administrative support to the Finance and Administration teams as needed.Key Responsibilities: Serve as the first point of...

  • Service Desk Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Experis UK Full time

    Service Desk Analyst Job Description **Job Summary** We are seeking a skilled Service Desk Analyst to join our team at Experis UK. **Key Responsibilities:** * Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC * Provide support to the Authority's 1st line desk to answer structured questions * Offer...

  • Service Desk Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Experis UK Full time

    Service Desk Analyst Job Description **Job Summary** We are seeking a skilled Service Desk Analyst to join our team at Experis UK. **Key Responsibilities:** * Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC * Provide support to the Authority's 1st line desk to answer structured questions * Offer...

  • ICT Service Desk Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Hamilton Barnes Associates Limited Full time

    Help Desk ManagerHamilton Barnes Associates Limited is seeking a highly skilled and experienced Help Desk Manager to join their team. The successful candidate will be responsible for managing the Help Desk team and ensuring that all IT support services are delivered to the highest standard.Key Responsibilities:Manage and oversee the Help Desk team to ensure...

  • ICT Service Desk Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Hamilton Barnes Associates Limited Full time

    Help Desk ManagerHamilton Barnes Associates Limited is seeking a highly skilled and experienced Help Desk Manager to join their team. The successful candidate will be responsible for managing the Help Desk team and ensuring that all IT support services are delivered to the highest standard.Key Responsibilities:Manage and oversee the Help Desk team to ensure...

Quality Service Desk Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full time
Job Title: Quality Service Desk Coordinator

We are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.

Job Summary

The Quality Service Desk Coordinator will be responsible for supervising and issuing planned preventative maintenance tasks, reactive maintenance tasks, and additional works to ensure the reliability of our mechanical and electrical systems. This role requires strong leadership and communication skills, as well as the ability to work effectively with cross-functional teams.

Key Responsibilities
  • Supervise and issue planned preventative maintenance tasks to ensure compliance with contract requirements.
  • Respond to electrical and mechanical related reactive maintenance issues and help desk requests in a prompt and effective manner.
  • Coordinate initial actions associated with client or helpdesk requests.
  • Coordinate visiting specialist sub-contractors for electrical and mechanical aspects of planned preventative maintenance schedules.
  • Respond to call outs and cover breakdowns and emergencies associated with electrical and mechanical services.
  • Diagnose electrical and mechanical faults associated with planned preventative maintenance or reactive maintenance of our sites.
  • Repair and maintain electrical, mechanical, and control systems associated with heating and ventilation building services.
  • Repair and maintain gas, plumbing, or mechanical systems.
  • Attend monthly meetings as required.
  • Provide survey reports in relation to work and equipment as required.
  • Provide costs for additional lifecycle replacement works as required.
  • Proactively work towards the growth of our contract, primarily on mechanical and electrical systems, covering lifecycle replacements, project works, etc.
  • Effectively supervise the engineering team relative to the above systems and disciplines.
  • Manage and prepare RAMS (Risk Assessment and Method Statement).
  • Undertake miscellaneous duties as requested by the client or line manager.
  • Assist and liaise with other trades as necessary.
Requirements
  • City & Guilds Parts SVQ 2/3 in Service & Maintenance or recognized equivalent.
  • Service & Maintenance Apprenticeship – gained within the building maintenance industry or recognized apprenticeship as a heating engineer/electrical engineer.
  • Health and Safety Training.
  • Experience with similar maintenance duties, including fault diagnosis and rectification.
  • Experience in mechanical and electrical aspects of general building PPM schedules.
  • Experience in mechanical and electrical installation, repair, and maintenance work.
  • Gas Safe qualified.
  • IPAF Operators Licence 3a + 3b.
  • PASMA Certified.
  • Harness.
  • Appointed Mechanical Authorized person.
  • Supervisory experience.
  • Experience in computer PPM management systems (Concept 5000 and Evolution).
  • 18th Edition Institute of Electrical Engineers (I.E) Registration or recognized equivalent.
  • Experience in BMS, Automatic Controls, Building Automation Systems.
  • ACOP L8 Control of Legionella.
  • F Gas, C&G Level 2 Category 1 ODS Regulations.
Competencies
  • Teamwork – actively contributes to the team and strives to improve teams' effectiveness through personal commitment.
  • Planning, Organising & Executing – able to understand priorities, plan, and organize work and manage own time to deliver within expected timescales.
  • Commercial Awareness – understands the importance of managing costs and expense, applying necessary controls.
  • Risk Management – aware of the impact of risk to the business and applies necessary controls.