Call Centre Specialist

1 day ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
Call Centre Specialist

We require an experienced Call Centre Specialist to provide high-quality customer service to residents across the UK. This is an excellent opportunity to develop your skills and advance your career in a dynamic and supportive team.

  • Respond to incoming calls from residents, managing complex situations with empathy and professionalism.
  • Log calls accurately and efficiently, utilizing our CRM system.

Requirements
  • At least 2 years of experience in a call centre or customer-facing role.
  • Exceptional communication and problem-solving skills.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Familiarity with CRM systems and data entry software.

Benefits
  • A competitive hourly rate, typically £12.12 per hour, dependent on experience.
  • Opportunities for career progression and professional development.
  • A friendly and supportive team environment.
  • Free on-site parking and a modern office space.
  • Reimbursement for travel expenses and meal breaks.

Estimated salary range: £25,440 - £32,352 per annum (pro-rata), based on a 10-hour workweek and £12.12 per hour.



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