Call Centre Specialist
1 day ago
We require an experienced Call Centre Specialist to provide high-quality customer service to residents across the UK. This is an excellent opportunity to develop your skills and advance your career in a dynamic and supportive team.
- Respond to incoming calls from residents, managing complex situations with empathy and professionalism.
- Log calls accurately and efficiently, utilizing our CRM system.
Requirements
- At least 2 years of experience in a call centre or customer-facing role.
- Exceptional communication and problem-solving skills.
- Ability to work a variety of shifts, including evenings and weekends.
- Familiarity with CRM systems and data entry software.
Benefits
- A competitive hourly rate, typically £12.12 per hour, dependent on experience.
- Opportunities for career progression and professional development.
- A friendly and supportive team environment.
- Free on-site parking and a modern office space.
- Reimbursement for travel expenses and meal breaks.
Estimated salary range: £25,440 - £32,352 per annum (pro-rata), based on a 10-hour workweek and £12.12 per hour.
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