Night Support Specialist

1 week ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
Job Overview

We are recruiting for a Night Support Specialist to join our call centre team in Ringwood, Hampshire. The successful candidate will provide direct telephone support to our clients during the night, ensuring excellent customer service standards are met.

Key Responsibilities

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with our team to ensure excellent customer service standards are met.
  • Build relationships and provide exceptional support to our clients.

Requirements

  • A good standard of English and IT skills is essential.
  • Excellent communication and interpersonal skills are required.
  • A calm and composed demeanor, with good common sense, is essential.

Salary and Benefits

  • The salary for this role is £24,000 per annum, pro rata, inclusive of night enhancement, dependent on experience.
  • You will also receive 30 days holiday, inclusive of Bank Holidays, pro rata.
  • Free on-site parking and a supportive and friendly team are also available.

About Careline Support Ltd

Careline Support Ltd provides a telephone support service to over 10,000 Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement.



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