Call Centre Support Specialist

20 hours ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
What You'll Be Doing

As an Emergency Response Coordinator with Careline Support Ltd, you will be at the forefront of supporting residents in need. Your primary responsibility will be to answer incoming calls and respond to situations effectively. This may involve dealing with emergency situations such as fires or security breaches, as well as simply providing a listening ear to those who need it.

In addition to your core duties, you will also be responsible for accurately logging each call and inputting relevant information into our CRM system. This ensures that we can provide consistent and high-quality service to our residents.


  • Call Centre Operator

    15 hours ago


    Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Empathetic Call Centre Operator WantedWe're looking for an empathetic Call Centre Operator to join our team at Careline Support Ltd. As a critical member of our 24/7 support service, you will provide top-notch customer experience for our residents, responding to their needs with compassion and understanding.Your responsibilities will include handling...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleAt Careline Support Ltd, we are seeking an experienced Senior Night Call Centre Advisor to join our team in Ringwood. As a key member of our Monitoring Services Management team, you will play a crucial role in coaching and performance-related activities for the Careline Support service.The successful candidate will be responsible for live call...


  • Ringwood, Hampshire, United Kingdom Careline Support Full time

    Job DescriptionOur Call Operators are the face of Careline Support, providing a high-quality service to our residents. If you are a customer-focused individual with excellent communication skills, we would love to hear from you.About The Job:You will be answering incoming calls from residents, responding to situations including emergencies, fire alarms and...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Are you a motivated and experienced supervisor looking for a new challenge? We are seeking a skilled Call Centre Supervisor to join our team in Ringwood, Hampshire.About the JobThis is an exciting opportunity for a senior team leader or call centre manager to take on a leadership role within our fast-paced and dynamic call centre environment. As a Call...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    At Churchill Estates Management Ltd, we are seeking an experienced Operations Manager / Call Centre Manager to lead our call centre team in Ringwood. This role is ideal for a seasoned operations professional with a proven track record of leading teams and driving business growth.


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job OverviewWe are recruiting for a Night Support Specialist to join our call centre team in Ringwood, Hampshire. The successful candidate will provide direct telephone support to our clients during the night, ensuring excellent customer service standards are met.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job DescriptionWe are seeking an experienced Call Centre Supervisor to join our team at Careline Support Ltd in Ringwood, Hampshire. As a key member of our management team, you will be responsible for leading and developing a growing team of Careline Operators.About the RoleThe successful candidate will have a proven track record of success in managing...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Deliver Exceptional Resident Support as a Resident Support SpecialistCareline Support Ltd seeks a skilled Resident Support Specialist to join our team. As a key contributor to our 24/7 support service, you will provide superior customer experience for our residents, responding to their needs with care and professionalism.Your primary responsibilities will...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job DetailsWe are seeking an Emergency Call Handler to join our team in Ringwood, Hampshire. The successful candidate will provide direct telephone support to our clients during the night, ensuring excellent customer service standards are met.About the RoleHandle emergency calls and respond promptly to customer inquiries.Work collaboratively with our team to...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking an exceptional Part-time Support Specialist to join our team at Careline Support Ltd. As a key member of our support service, you will play a vital role in providing emergency assistance and reassurance to thousands of retired homeowners across the UK.Key ResponsibilitiesTaking incoming calls and responding to a variety of...


  • Ringwood, Hampshire, United Kingdom CV-Library Full time

    Job Description: Frontline Support SpecialistAs a Frontline Support Specialist at Team Jobs - Commercial, you will play a critical role in ensuring seamless customer experiences. This exciting opportunity requires a highly motivated and organized individual who can adapt to changing circumstances.About the Role:Addressing escalated customer queries and...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About This OpportunityCareline Support Ltd is a leading provider of telephone support services to over 11,000 retired homeowners across the UK. We are committed to making a positive difference in people's lives by providing exceptional customer support and ensuring their safety and security.We are seeking an experienced Senior Night Call Centre Advisor to...


  • Ringwood, Hampshire, United Kingdom South West Recruitment Full time

    We are seeking a skilled Contact Centre Representative to join our team in Ringwood. As a Contact Centre Representative, you will be responsible for handling inbound calls and emails from customers.You will need excellent communication and problem-solving skills to succeed in this role. The estimated salary for this position is around £22,000 per annum,...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job OverviewCareline Support Ltd is seeking a skilled Customer Service Representative to join their team. As a key member of the call centre, you will play a vital role in providing exceptional support to residents and contributing to the company's mission.


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job Description**About the Role**We are seeking a highly skilled Customer Service Representative to join our team at Careline Support Ltd. As a Call Operator, you will be responsible for providing exceptional customer service to our residents through a variety of communication channels.Key Responsibilities:Answering incoming calls from residents and...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to residents via phone calls.You will accurately log each call and input information into our CRM...


  • Ringwood, Hampshire, United Kingdom Austin Fraser Full time

    Austin Fraser is a global customer service provider looking for a talented Contact Centre Consultant to join their team in Ringwood, Hampshire.The ideal candidate will have excellent communication skills, a passion for delivering outstanding customer experiences, and a flexible approach to working hours.Key responsibilities include:Handling calls, emails,...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    Job DescriptionWe are seeking a highly skilled Senior Night Call Centre Advisor to join our team at Careline Support Ltd in Ringwood. The successful candidate will be responsible for supporting the Monitoring Services Management team in coaching and performance-related activities for the Careline Support service.This is a fantastic opportunity to develop...


  • Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time

    About the RoleThe Churchill Retirement Living is seeking a highly skilled and experienced Executive Support Specialist to join their Planning Issues team based in Ringwood. This position is offered as a 12-month fixed term maternity contract, providing an excellent opportunity for a motivated individual to work closely with the Managing Director and...


  • Ringwood, Hampshire, United Kingdom South West Recruitment Full time

    We are excited to announce an exciting opportunity for a skilled and ambitious individual to join our Contact Centre team as a Contact Centre Liaison Specialist. South West Recruitment is seeking a highly motivated and customer-focused professional to handle new orders, customer service actions, manage emails, and perform various 'back office' tasks.The...