Resident Support Specialist

19 hours ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
Deliver Exceptional Resident Support as a Resident Support Specialist

Careline Support Ltd seeks a skilled Resident Support Specialist to join our team. As a key contributor to our 24/7 support service, you will provide superior customer experience for our residents, responding to their needs with care and professionalism.

Your primary responsibilities will include answering incoming calls from residents, addressing emergency situations, and accurately documenting each call in our CRM system. You'll collaborate with our team to deliver high-quality resident-focused services.

We're looking for someone with excellent communication skills, empathy, and problem-solving abilities. Strong English language proficiency and data entry skills are also crucial. If you're passionate about delivering exceptional support and making a positive impact on people's lives, we encourage you to apply.

This role offers a competitive hourly rate (£12.12), impressive colleague benefits, extensive training, and opportunities for career advancement.

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