Call Centre Operative
3 weeks ago
Our Call Operators are the face of Careline Support, providing a high-quality service to our residents. If you are a customer-focused individual with excellent communication skills, we would love to hear from you.
About The Job:
- You will be answering incoming calls from residents, responding to situations including emergencies, fire alarms and security entry calls.
- Accurately logging each call and inputting information into our CRM call handling platform.
What We Offer:
- Competitive rates of pay: £12.12 per hour (dependent on experience).
- Fantastic colleague benefits.
- Ongoing training and development opportunities.
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Call Centre Operator
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeEmpathetic Call Centre Operator WantedWe're looking for an empathetic Call Centre Operator to join our team at Careline Support Ltd. As a critical member of our 24/7 support service, you will provide top-notch customer experience for our residents, responding to their needs with compassion and understanding.Your responsibilities will include handling...
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Call Centre Operations Manager
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob Overview: Call Centre Operations ManagerWe are seeking a highly experienced CALL CENTRE OPERATIONS MANAGER to join our team at Churchill Estates Management Ltd. As a key member of our management team, you will be responsible for leading and managing our contact centre operations, ensuring that we deliver exceptional customer service and achieve our...
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Call Centre Operator
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeWant to work in a role where you can genuinely make a difference in people's lives? Look no further! We are seeking a skilled Call Centre Operator to join our team at Careline Support Ltd in Ringwood.About the JobThis is a fantastic opportunity to work in a fast-paced call centre environment where you will be responsible for answering incoming calls from...
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Call Centre Specialist
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCall Centre SpecialistWe require an experienced Call Centre Specialist to provide high-quality customer service to residents across the UK. This is an excellent opportunity to develop your skills and advance your career in a dynamic and supportive team.Respond to incoming calls from residents, managing complex situations with empathy and professionalism.Log...
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Call Centre Agent
1 week ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCareline Support Ltd is seeking a highly motivated Call Centre Agent to join our team. As a Call Centre Agent, you will play a critical role in providing exceptional customer service to our residents.About the Role:Respond to incoming calls from residents, addressing their concerns and needs.Work collaboratively with other teams to resolve complex...
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Call Centre Support Supervisor
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeWe are seeking an experienced Call Centre Support Supervisor to join our team at Careline Support Ltd in Ringwood, Hampshire.The successful candidate will have experience in customer service, with a proven track record of success in managing people and resources.About the JobOversee the daily operations of the Call Centre.Supervise staff to ensure effective...
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Call Centre Team Lead
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeRole OverviewIn this exciting opportunity, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our clients. As a Call Centre Team Lead, you will oversee the daily operations of the team, ensuring that all tasks are completed efficiently and effectively.The ideal candidate will have experience in...
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Call Centre Representative
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAt Careline Support Ltd, we are seeking an exceptional Call Operator to join our team. This is a unique opportunity to make a difference in the lives of residents by providing timely and effective support.Salary: £20,000 - £25,000 per annumJob DescriptionWe are looking for a skilled individual who can accurately log each call and input information into our...
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Call Centre Support Specialist
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeWhat You'll Be DoingAs an Emergency Response Coordinator with Careline Support Ltd, you will be at the forefront of supporting residents in need. Your primary responsibility will be to answer incoming calls and respond to situations effectively. This may involve dealing with emergency situations such as fires or security breaches, as well as simply providing...
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Call Centre Team Leader
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCustomer Service Team LeadWe are seeking an experienced leader to join our team as a Customer Service Team Lead in Ringwood, Hampshire. This is a key position that will play a vital role in ensuring high levels of customer satisfaction and service quality.The successful candidate will be responsible for leading a team of customer-facing agents, working...
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Contact Centre Representative
3 weeks ago
Ringwood, Hampshire, United Kingdom South West Recruitment Full timeWe are seeking a skilled Contact Centre Representative to join our team in Ringwood. As a Contact Centre Representative, you will be responsible for handling inbound calls and emails from customers.You will need excellent communication and problem-solving skills to succeed in this role. The estimated salary for this position is around £22,000 per annum,...
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Customer Service Operations Manager
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the JobWe are seeking a seasoned Customer Service Operations Manager to join our team at Churchill Estates Management Ltd. In this role, you will be responsible for overseeing the day-to-day operations of our call centre, ensuring that all customer interactions are handled professionally and efficiently.As a Customer Service Operations Manager, you...
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Contact Centre Team Leader
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob Title: Contact Centre Team LeaderAt Churchill Estates Management Ltd, we are seeking an experienced Contact Centre Team Leader to join our team. This is a fantastic opportunity to lead and manage a team of customer service professionals in a dynamic environment.The ideal candidate will have excellent leadership skills, with the ability to motivate and...
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Contact Centre Consultant
3 weeks ago
Ringwood, Hampshire, United Kingdom Austin Fraser Full timeAustin Fraser is a global customer service provider looking for a talented Contact Centre Consultant to join their team in Ringwood, Hampshire.The ideal candidate will have excellent communication skills, a passion for delivering outstanding customer experiences, and a flexible approach to working hours.Key responsibilities include:Handling calls, emails,...
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Customer Service Team Lead
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAt Careline Support Ltd, we are seeking an experienced Customer Service Team Lead to oversee the daily operations of our Call Centre in Ringwood, Hampshire.The successful candidate will have a proven track record of success in managing people, organizing resources, roster management, analysis, reporting, and systems technology.We offer a competitive salary...
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Customer Service Representative
1 month ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob Description**About the Role**We are seeking a highly skilled Customer Service Representative to join our team at Careline Support Ltd. As a Call Operator, you will be responsible for providing exceptional customer service to our residents through a variety of communication channels.Key Responsibilities:Answering incoming calls from residents and...
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Telecare Operations Manager
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCareline Support Ltd is recruiting for a skilled Telecare Operations Manager to lead our team in Ringwood, Hampshire.The ideal candidate will have experience in the telecare industry, coupled with knowledge of Careline or similar services.Key responsibilities include supervising staff, managing the duty rota, monitoring performance, and ensuring policies and...
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Customer Service Representative
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob OverviewCareline Support Ltd is seeking a skilled Customer Service Representative to join their team. As a key member of the call centre, you will play a vital role in providing exceptional support to residents and contributing to the company's mission.
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Support Team Member
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeSupport Team MemberWe seek a reliable and efficient Support Team Member to join our dedicated team. As a key member of our support team, you will provide exceptional customer service to residents while working collaboratively with colleagues.Manage incoming calls from residents, responding to queries and concerns.Accurately log calls and update records in...
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Customer Service Representative
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to residents via phone calls.You will accurately log each call and input information into our CRM...