AWS Enterprise Support Professional

5 days ago


London, Greater London, United Kingdom Amazon Full time
About the Role
\rAs a Technical Account Manager at AWS, you will be responsible for developing trusting relationships with customers, understanding their business needs, and providing monthly/quarterly metrics. You will utilize your technical skills to solve difficult support issues and technical challenges, providing customers with technical expertise in their domain. Your goal will be to achieve operational excellence in security, resilience, and efficiency while working with customers across all levels from developers through to C-Suite executives.

This is an excellent opportunity to work with a global list of customers building mission-critical applications on top of AWS services. You will collaborate across multiple functions within AWS, including Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers. We're looking for someone with experience in internal enterprise or external customer-facing environments as a technical lead and preferably working with Financial Services organizations.

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