Hotel Operations Manager Lead

17 hours ago


London, Greater London, United Kingdom PPHE Hotel Group Full time
About the Role

We are seeking a highly skilled Hotel Operations Manager Lead to join our team at Park Plaza Victoria London Hotel. This is an exciting opportunity for an experienced professional to take on a leadership role and drive results in a dynamic and fast-paced environment.

Key Responsibilities
  • Liaise with relevant teams to ensure guest satisfaction, colleague satisfaction, financial goals, and responsible business/legal targets are met.
  • Day-to-day tasks include guest, employee, administrative, financial, legal, sales, revenue, supplier & contractor relations cycles.
  • Proactively upsell and promote all hotel outlets (such as upselling, special events & VIP entertaining) as well as any related reward programs.
Requirements
  • You will have previous experience in a similar role or a Head of Department in a hotel looking for their first step into an Operations Manager role.
  • Your helpful, can-do approach and passion for great service will create an amazing impression every time.
  • You will bring passion and personality to work and be part of this vibrant family - where culture and work-life balance are truly a priority.
What We Offer
  • Competitive Salary: £60,000 - £80,000 per annum.
  • Great Benefits package including 30 days of holiday per year (pro rata), wellness days, competitive bonus scheme, and more.
  • Award-winning restaurants and bars, and versatile meeting facilities that are perfectly complemented by stylish guest rooms.


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