PSP and CBD Helpline Navigator

3 days ago


Glasgow, Glasgow City, United Kingdom CV-Library Full time
Job Summary:

We are seeking a highly skilled and compassionate PSP and CBD Helpline Navigator to join our team at PSPA. As a key member of our organization, you will play a vital role in providing essential information and support to individuals affected by Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD) in Scotland.

The successful candidate will have experience delivering helpline and/or information and support services, with the ability to keep accurate records and communicate effectively with audiences from diverse backgrounds. This is a part-time, permanent opportunity, working 28 hours per week, with a competitive salary of £27,000 - £32,000 per annum.

You will be responsible for responding to enquiries via phone, email, and other channels, offering tailored information and signposting individuals to relevant support services. You will also seek to raise awareness of PSP and CBD within health and social care across Scotland, providing briefings and education sessions and attending neurology clinics to support knowledge sharing and expertise.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to manage difficult questions, emotions, and situations calmly and confidently. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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