Helpline Service Coordinator

23 hours ago


Glasgow, Glasgow City, United Kingdom PSPA Full time

PSPA is a UK charity dedicated to supporting individuals living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). As a Helpline Service Coordinator, you will play a crucial role in enhancing the lives of those affected by these conditions.

In this part-time position, you will work 28 hours per week, engaging with individuals, healthcare professionals, and community groups across Scotland. Your primary responsibilities will involve:

  • Offering tailored information and support via various channels
  • Raising awareness about PSP and CBD among healthcare professionals
  • Collaborating with stakeholders to improve care and services for families affected by PSP and CBD

We offer a competitive salary ranging from £25,000 to £30,000 per annum, based on experience, along with a comprehensive benefits package, including a pension scheme, employee assistance programme, and generous annual leave.

About the Role

We seek an experienced and empathetic individual to fill this vital position, requiring:

  • Proven expertise in delivering helpline and/or information and support services
  • Excellent record-keeping skills
  • Able to communicate effectively with diverse groups
  • Calm and composed when handling challenging situations

Join our mission to provide life-changing support and become a valued member of our team.



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