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Customer Service Representative

3 weeks ago

StainesuponThames, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000
About the Job

We are seeking a dedicated Customer Service Representative to join our team in Staines, United Kingdom. In this role, you will be responsible for delivering exceptional customer service, operating the cash register, and maintaining a clean and tidy store environment.

Key Responsibilities
  • Engage with customers, responding to their queries and concerns in a professional and courteous manner.
  • Process transactions efficiently and accurately, using the cash register and other point-of-sale systems.
  • Maintain a safe and healthy store environment, adhering to health and safety standards and best practices.
  • Assist with stock replenishment and inventory checks, ensuring timely restocking and minimizing losses.
  • Meet or exceed sales targets set by the store management, driving revenue growth and contributing to the company's success.
Requirements
  • Prior experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, enabling effective interactions with customers and colleagues.
  • Ability to work in a fast-paced environment, adapting to changing situations and priorities.
  • Friendly, approachable, and customer-oriented attitude, reflecting the values of beBee Professionals.
  • Flexibility to work weekends, evenings, and holidays, demonstrating commitment to meeting business needs.
  • Basic IT skills for till and stock management systems, facilitating efficient data entry and reporting.
What We Offer
  • Competitive hourly wage and sales incentives, recognizing individual contributions to revenue growth.
  • Employee discounts on store products, providing opportunities for personal savings and benefits.
  • Training and development opportunities to grow within the company, fostering career progression and employee engagement.
  • Friendly and supportive team environment, promoting collaboration and mutual respect.
  • Flexible working hours, accommodating diverse needs and preferences.