Technical Support Representative

3 days ago


StainesuponThames, Surrey, United Kingdom Toshiba EMEA Full time

Toshiba EMEA is seeking a Technical Support Representative to join our field-based team in the Kent region. As a dedicated problem solver, you will provide post-sales implementation and technical support services to our customers.

Key Responsibilities
  • Provide installation, troubleshooting, problem resolution and maintenance services to customers.
  • Respond to customer queries regarding operation and malfunctions of Toshiba MFP equipment.
  • Develop and maintain a good rapport with customers through regular contact and training.

The ideal candidate will have a strong background in customer service and technical support, with a focus on problem-solving and communication skills. A full driver's licence and flexibility to travel are essential.

We operate Monday to Friday and our engineers are on customer sites attending calls during business hours. There may be occasional overtime. The salary for this position is estimated at £30,000 - £35,000 per annum, depending on experience.



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