Cloud Architect for Customer Workflows

2 days ago


StainesuponThames, Surrey, United Kingdom Servicenow Full time

**Job Title:** Cloud Architect for Customer Workflows

**Estimated Salary:** $160,000 - $220,000 per year

We are looking for a talented Cloud Architect for Customer Workflows to join our team at Servicenow. In this role, you will be responsible for guiding clients through the implementation of our Customer Service Management (CSM) and Industry Vertical solutions.

Key Responsibilities:

  • Project Delivery: Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.
  • Pre-Sales Support: Partner with the pre-sales team to scope complex service engagements involving Servicenow products and intricate integrations with client systems.
  • Product Collaboration: Engage with Servicenow product teams to provide feedback and insights on Customer Workflow features, capabilities, and best practices.

Benefits:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous 401(k) matching program.


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