Bilingual Customer Service Representative

3 days ago


Manchester, New Hampshire, United Kingdom French Selection UK Full time

Join our dynamic team at French Selection UK as a Bilingual Customer Service Representative in Manchester. We are a leading consultancy specialising in the recruitment of bilingual and multilingual professionals for international business.

About the Job:

We are seeking a highly skilled customer service professional with fluency in multiple languages, particularly French, to handle all customer inquiries, answer calls, generate orders, and liaise with other departments and showroom in Paris.

Duties and Responsibilities:

  • Provide exceptional customer service via email, phone, and website.
  • Respond to customer inquiries in a timely and professional manner.
  • Generate orders and ensure accurate processing.
  • Liaise with other departments and showroom in Paris to resolve any issues or concerns.
  • Collaborate with colleagues to achieve seamless operations.

Requirements and Qualifications:

  • Fluent in multiple languages, particularly French.
  • Senior experience in customer service (ideally from prestige product/high end customers).
  • Ability to work under pressure and to deadlines.
  • Team player with excellent communication skills.
  • IT literate.

Compensation Package:

We offer a competitive salary up to £28,000 based on experience and language skills, plus benefits including 25 days holiday, Christmas shutdown, staff discount, early finish on Fridays, gym membership etc.



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