Customer Service Liaison

6 days ago


Manchester, New Hampshire, United Kingdom Robert Walters Full time

At Robert Walters, we are seeking a skilled Customer Service Liaison to join our team in Manchester. As an Asset Management Support Specialist, you will play a crucial role in providing exceptional client support and ensuring seamless service delivery.

The ideal candidate will have experience working within financial/professional services and possess excellent communication skills. The salary for this position is £25,000 - £35,000 per annum, depending on experience.

Job Description

As a Financial Services Associate, you will be responsible for handling client requests, identifying solutions, and collaborating with internal partners. You will ensure that all communications are accurate, clear, and concise, while adhering to regulatory guidelines.

Key Responsibilities:

  • Handle and prioritize client requests by phone and email.
  • Develop knowledge of funds, products, and services, as well as the overall Financial Services industry.
  • Collaborate with internal partners to develop solutions and resolve issues.

Requirements:

  • Experience working within financial/professional services.
  • Excellent communication and problem-solving skills.


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