French Language Support Advisor

4 days ago


Manchester, New Hampshire, United Kingdom French Selection UK Full time

We are looking for a dedicated and organised French Language Support Advisor to join our team at French Selection UK.

The role involves handling all queries received via email and website, answering calls from customers and Sales Managers in France, generating orders, and assisting colleagues/other departments in busy periods. The ideal candidate will have fluent French language skills, senior experience in customer service, and ability to work under pressure and to deadlines.

Salary: Up to £28,000 depending on experience and language skills plus benefits

About Us: French Selection UK is a reputable consultancy specialising in the recruitment of bilingual and multilingual professionals for international business. Our company offers a dynamic work environment, competitive salary, and opportunities for growth and development.

Key Responsibilities:

  • Handle all queries received via email and website
  • Answer calls from customers and Sales Managers in France
  • Generate orders
  • Liaise with other departments and showroom in Paris
  • Assist colleagues/other departments in busy periods

Requirements:

  • Fluent in French (both written and verbally)
  • Senior experience in customer service (ideally from prestige product/high end customers)
  • Ability to work under pressure and to deadlines
  • Team player and excel in building cooperation
  • IT literate


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