Hotel Front Office Manager
1 month ago
About the Job
We are seeking a highly skilled and motivated individual to join our team as a Hotel Front Office Manager at the Crowne Plaza Birmingham NEC. This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and leading a team to success.
Key Responsibilities:
- Lead and manage the front desk team to deliver high standards of service quality.
- Oversee the daily operations of the reception area, including managing guest check-ins and check-outs, handling room assignments, and coordinating with other departments.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements:
- Prior experience as a supervisor or team lead in a hotel reception or front office role.
- Excellent communication and interpersonal skills.
- Strong leadership and team management skills.
- Ability to work effectively under pressure and handle multiple tasks.
- Knowledge of hotel reservation and management systems.
Benefits:
- An estimated salary of £35,000 - £45,000 per annum, depending on experience.
- An enviable employee discount program on bedroom rates across LGH Hotels Management's portfolio.
- Access to the IHG Employee Room Benefit Programme.
- A range of shopping discounts, eye care benefits, free legal advice, counseling sessions, hospital & death benefit plans, and more.
Salary: £42,000 per annum (based on experience)
Job Type: Full-time
Location: Birmingham, UK
Job Reference: BE123456
-
Front Office Service Leader
1 day ago
Birmingham, Birmingham, United Kingdom Clayton Hotel Birmingham Full timeAt Clayton Hotel Birmingham, we're committed to delivering exceptional customer experiences. That's why we're looking for a skilled and experienced Front Office Supervisor to join our team. About the Job:This is an exciting opportunity to join a dynamic and forward-thinking hotel as a Front Office Supervisor. As a key member of our Front Office team, you'll...
-
Front Office Operations Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Valor Hospitality Partners, LLC Full timeFront Office Operations ManagerJob Description:This role involves overseeing the front office operations of a hotel, ensuring that all tasks are completed efficiently and effectively. As a Night Auditor, you will be responsible for managing the day-to-day activities of the front office team, including receiving and processing guest arrivals, handling guest...
-
Senior Hotel Operations Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Hotel Du Vin Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Hotel Operations Manager to join our team at Hotel Du Vin. This is a fantastic opportunity for a motivated and driven individual to take on a senior leadership role in our hospitality business.The ideal candidate will have extensive experience in hotel operations, with a proven track record...
-
Front Office Night Shift Supervisor
4 weeks ago
Birmingham, Birmingham, United Kingdom Forest of Arden Hotel & Country Club Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Night Auditor to join our team at Forest of Arden Hotel & Country Club. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
-
Hotel Management Graduate Opportunity
3 days ago
Birmingham, Birmingham, United Kingdom Leonardo Hotels Full timeCompany Overview: Leonardo Hotels, a leading hotel brand in the UK & Ireland, is seeking a talented and ambitious individual to join its 2-year Management Development Programme. With over 56 hotels across the region, we offer a unique opportunity for growth and development in a dynamic and expanding company.Salary: We offer a competitive salary of...
-
Front Office Service Coordinator
1 week ago
Birmingham, Birmingham, United Kingdom Hilton Worldwide, Inc. Full timeHilton Worldwide, Inc. is seeking a dedicated Front Office Service Coordinator to join our team at the Hilton Birmingham Metro.Salary: £25,836.72 per annum, plus up to 10% of quarterly gross salary based on Front Office KPIs.Job RequirementsIn this role, you will be responsible for coordinating the Front Office team to deliver exceptional customer service....
-
Hotel Receptionist
4 days ago
Birmingham, Birmingham, United Kingdom Forest of Arden Hotel & Country Club Full timeJob Title:Hotel ReceptionistCompany Overview:The Forest of Arden Hotel & Country Club is a leading hospitality provider, committed to delivering exceptional customer service. As a Hotel Receptionist, you will play a vital role in ensuring our guests receive a warm welcome and seamless experience.Salary:£25,000 - £30,000 per annum, depending on...
-
Part-Time Front Office Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom Office Angels Full timeJob OverviewThe role of a Temporary Front of House Receptionist with Office Angels in Birmingham is available on a part-time basis for approximately 6-9 months. The position entails greeting staff and guests, answering the telephone, setting up meeting rooms, and escorting clients to meeting rooms.Key Responsibilities:Greeting staff and guests at the main...
-
Hotel Restaurant Leadership Position
4 weeks ago
Birmingham, Birmingham, United Kingdom Hotel Du Vin Full timeCareer Development OpportunityWe are seeking a talented and ambitious individual to join our team as a Restaurant General Manager at Hotel Du Vin. This is a fantastic opportunity for a motivated and driven individual to take on a senior leadership role in our hospitality business.The ideal candidate will have extensive experience in restaurant management,...
-
Front Desk Representative
11 hours ago
Birmingham, Birmingham, United Kingdom Forest of Arden Hotel & Country Club Full time**Job Title:** Front Desk RepresentativeEstimated Salary: £22,500 - £25,000 per annumCompany OverviewThe Forest of Arden Hotel & Country Club is a prestigious hospitality establishment located in the heart of a scenic countryside. As a Front Desk Representative, you will be part of our dedicated team that ensures seamless guest experiences.We are committed...
-
Hospitality Service Manager
6 days ago
Birmingham, Birmingham, United Kingdom Hotel Du Vin Full timeHospitality Service Manager Position at Hotel Du VinWe are seeking an experienced Experienced Hotel Restaurant Manager to join our team as a Hospitality Service Manager at Hotel Du Vin. As a key member of our management team, you will be responsible for leading our front-of-house operations, supervising staff, and ensuring that our high standards of quality...
-
Hotel Operations Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Premier Inn Full timeAbout Us">Premier Inn is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are seeking an experienced and motivated Duty Manager to join our team at Worcester M5 J6 Premier Inn.">Your Role">As a Duty Manager, you will be responsible for leading a high-performing team to ensure the smooth running of our hotel....
-
Front Office Team Member
2 weeks ago
Birmingham, Birmingham, United Kingdom Sanctuary Group Full timeAbout the OpportunityWe are seeking a Front Office Team Member to join our team at Sanctuary Care. As a Front Office Team Member, you will be responsible for providing administrative support and ensuring the smooth operation of our front office.Job Summary:This is a part-time receptionist position, working 3 days a week. The ideal candidate will have...
-
Front Office Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full timeAbout the RoleWe are seeking a highly skilled Front Office Coordinator to join our Corporate Office team at American Family Care, Inc. This individual will serve as the first point of contact for our company, greeting clients with a friendly and professional tone.Key Responsibilities:- Serve as the initial point of contact for the entire company, welcoming...
-
Front Desk Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom LGH Hotels Management Full timeWe are seeking a highly skilled and enthusiastic Front Desk Coordinator to join our team at the Crowne Plaza Birmingham NEC. In this role, you will be responsible for providing exceptional customer service, managing reservations, and ensuring seamless communication with other departments.About the JobDeliver exceptional customer service and respond to...
-
Hotel Night Shift Supervisor
6 days ago
Birmingham, Birmingham, United Kingdom Accor Hotels Full timeAudit Excellence in a Luxurious SettingThe Night Audit position plays a crucial role in maintaining the smooth operation of our upscale hotel throughout evenings and overnight periods.Your responsibilities will include verifying and balancing daily financial transactions, ensuring accuracy across all revenue-generating departments. This includes guest...
-
Grand Hotel Operations Director
2 weeks ago
Birmingham, Birmingham, United Kingdom The Grand Hotel Birmingham Full timeThe Grand Hotel Birmingham is seeking a highly skilled Meeting and Events Operations Manager to join its esteemed team. This role offers an exciting opportunity for a dynamic individual to lead the day-to-day operations of the hotel's meeting and events department, ensuring exceptional service delivery and seamless execution of conferences, weddings, and...
-
Hotel Night Auditor Position
2 weeks ago
Birmingham, Birmingham, United Kingdom Valor Hospitality Partners, LLC Full timeJob Title: Hotel Night Auditor PositionAbout the Role:The Valor Hospitality Partners, LLC is seeking a skilled Hotel Night Auditor to join our Front Office team. As a key member of the night shift team, you will be responsible for completing end-of-day procedures, conducting health and safety checks, and ensuring the hotel is secure and safe for guests.Key...
-
Front Office Administrator
7 days ago
Birmingham, Birmingham, United Kingdom Elizabeth School of London Full timeJob TitleFront Office AdministratorEstimated Salary: £12 per hourAbout the RoleWe are seeking a friendly and organized Front Office Administrator to provide exceptional customer service and be the welcoming face of our institution. The successful candidate will play a key role in directing students and visitors, ensuring all communications are efficiently...
-
Front Office Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom Kate+Co Full timeAre you a detail-oriented and organized individual looking for a challenging role in a professional services organisation?We are seeking a Hospitality And Events Assistant to join our team on a full-time permanent basis.The successful candidate will work closely with our internal stakeholders, clients, and visitors to ensure a seamless front-of-house...