Front Office Service Coordinator

3 weeks ago


Birmingham, Birmingham, United Kingdom Hilton Worldwide, Inc. Full time

Hilton Worldwide, Inc. is seeking a dedicated Front Office Service Coordinator to join our team at the Hilton Birmingham Metro.

Salary: £25,836.72 per annum, plus up to 10% of quarterly gross salary based on Front Office KPIs.

Job Requirements

In this role, you will be responsible for coordinating the Front Office team to deliver exceptional customer service. You will work closely with the management team to develop and implement strategies to improve customer satisfaction.

You will be responsible for maintaining high standards of professionalism and integrity. If you are an ambitious hotelier with excellent communication, complaint handling, and problem-solving skills, then this is the role for you.

Key Responsibilities:

  • Coordinate the Front Office team to deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction
  • Maintain high standards of professionalism and integrity
  • Work closely with the management team to achieve goals and objectives

Benefits:

  • Smart uniform provided and laundered
  • Free, healthy meals when on duty
  • Promotion opportunities within the company
  • Personal Development programmes designed to support your career growth
  • A chance to make a difference through Corporate Responsibility programmes
  • Team Member Travel Program: discounted hotel nights and food and beverage discounts


  • Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full time

    About the RoleWe are seeking a highly skilled Front Office Coordinator to join our Corporate Office team at American Family Care, Inc. This individual will serve as the first point of contact for our company, greeting clients with a friendly and professional tone.Key Responsibilities:- Serve as the initial point of contact for the entire company, welcoming...


  • Birmingham, Birmingham, United Kingdom Office Angels Full time

    Job OverviewThe role of a Temporary Front of House Receptionist with Office Angels in Birmingham is available on a part-time basis for approximately 6-9 months. The position entails greeting staff and guests, answering the telephone, setting up meeting rooms, and escorting clients to meeting rooms.Key Responsibilities:Greeting staff and guests at the main...


  • Birmingham, Birmingham, United Kingdom Dentalcare Group Full time

    About the RoleWe are seeking a dedicated and enthusiastic Dental Receptionist to join our team in Winterbourne. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring seamless administrative operations.Key responsibilities include:Managing patient appointments and schedules with high accuracy...


  • Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full time

    About the Role:As a Front Office Medical Coordinator at American Family Care, Inc., you will serve as the primary point of contact for our medical front office. Your key responsibilities include greeting patients with exceptional customer service, registering patients accurately and timely, and verifying insurance information.Main Responsibilities:Greet...


  • Birmingham, Birmingham, United Kingdom Clayton Hotel Birmingham Full time

    At Clayton Hotel Birmingham, we're committed to delivering exceptional customer experiences. That's why we're looking for a skilled and experienced Front Office Supervisor to join our team. About the Job:This is an exciting opportunity to join a dynamic and forward-thinking hotel as a Front Office Supervisor. As a key member of our Front Office team, you'll...


  • Birmingham, Birmingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    Katie Bard (Angela Mortimer Plc) is a dynamic company based in Birmingham City Centre, seeking a Front of House Coordinator to join their team. This role involves providing exceptional customer service, managing the front desk, and ensuring a seamless first impression for clients and visitors.Key responsibilities include greeting visitors, managing post and...


  • Birmingham, Birmingham, United Kingdom Front Row Recruitment Full time

    Front Row Recruitment is a leading name in the UK's Financial Services and Investment Management sectors. They currently seek an experienced Financial Planning Coordinator to join their team based in Birmingham.The ideal candidate will possess 2 years plus experience in a similar support role within the financial services sector, ideally from an IFA although...


  • Birmingham, Birmingham, United Kingdom Francesco Group Full time

    Francesco Hair Salon seeks a part-time Front of House Receptionist to support stylists and deliver exceptional client experiences.To succeed, you'll need:Previous reception experienceStrong customer service skillsBasic computer literacyTraining provided for those without salon experience.Ongoing training and supportCompetitive salary meeting National Minimum...


  • Birmingham, Birmingham, United Kingdom Elizabeth School of London Full time

    About the RoleThe Front Desk Coordinator will be responsible for managing the reception area, handling phone calls, emails and correspondence, as well as maintaining a welcoming and organized environment.


  • Birmingham, Birmingham, United Kingdom NHS Full time

    About UsCroft Medical Centre is a large GP Practice serving over 11,000 patients. We are part of the North Solihull Primary Care Network and work collaboratively with other practices in the area to deliver high-quality patient care.As a Front Desk Coordinator, you will play a vital role in supporting our clinical staff and providing exceptional patient...


  • Birmingham, Birmingham, United Kingdom HCA Healthcare UK Full time

    Front Desk CoordinatorThe Front Desk Coordinator will play a vital role in ensuring a smooth patient experience at HCA Healthcare UK. This is a full-time position working 37.5 hours per week, Monday to Friday, with occasional Saturdays at overtime pay rate. The successful candidate will be highly organized and possess excellent communication...


  • Birmingham, Birmingham, United Kingdom Elizabeth School of London Full time

    Job TitleFront Office AdministratorEstimated Salary: £12 per hourAbout the RoleWe are seeking a friendly and organized Front Office Administrator to provide exceptional customer service and be the welcoming face of our institution. The successful candidate will play a key role in directing students and visitors, ensuring all communications are efficiently...


  • Birmingham, Birmingham, United Kingdom Valor Hospitality Partners, LLC Full time

    Front Office Operations ManagerJob Description:This role involves overseeing the front office operations of a hotel, ensuring that all tasks are completed efficiently and effectively. As a Night Auditor, you will be responsible for managing the day-to-day activities of the front office team, including receiving and processing guest arrivals, handling guest...


  • Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

    As a Front of House Coordinator, you will play a vital role in ensuring the smooth operation of our school's administration.You will be responsible for:Managing incoming calls and emailsDealing with general queries and concernsProviding administrative support to the school community**Salary:** £18,900 - £20,700 per annum (dependent on experience)


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    About This Opportunity:We are seeking a highly skilled and organized individual to join our team as an Administrative Services Officer in Brownhills, Walsall. The successful candidate will be responsible for managing front desk operations, providing administrative support to the team, and handling basic accounts and invoicing tasks.Customer Service: Provide...


  • Birmingham, Birmingham, United Kingdom Zizzi Full time

    **About This Role**We're looking for an experienced **Front of House Coordinator** to join our team at Zizzi. As a key member of our service team, you'll be responsible for ensuring our customers have a Great Time, every time, while maintaining high standards across all areas of the business.**Salary:** £65 per hour (plus Tronc and benefits)Key...


  • Birmingham, Birmingham, United Kingdom Medivet Full time

    Job Role: Animal Care Front Desk CoordinatorWe are seeking a highly skilled and experienced Animal Care Front Desk Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, while also ensuring the smooth running of our practice.Key Responsibilities:Manage the front...


  • Birmingham, Birmingham, United Kingdom Elizabeth School of London Full time

    Job OverviewWe are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Elizabeth School of London. The successful candidate will be responsible for providing exceptional support to students, staff, and visitors, ensuring a warm and welcoming environment.The ideal candidate will possess excellent communication skills,...


  • Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full time

    Job Summary:  As a Front Office Receptionist at American Family Care, Inc., you will serve as the primary point of contact for patients. Your key responsibilities include greeting and registering patients, collecting payments, discharging patients, and maintaining accurate records.  We are seeking an experienced candidate who can provide exceptional...


  • Birmingham, Birmingham, United Kingdom Sanctuary Group Full time

    About the OpportunityWe are seeking a Front Office Team Member to join our team at Sanctuary Care. As a Front Office Team Member, you will be responsible for providing administrative support and ensuring the smooth operation of our front office.Job Summary:This is a part-time receptionist position, working 3 days a week. The ideal candidate will have...