Front Office Coordinator

4 days ago


Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full time
About the Role

We are seeking a highly skilled Front Office Coordinator to join our Corporate Office team at American Family Care, Inc. This individual will serve as the first point of contact for our company, greeting clients with a friendly and professional tone.

Key Responsibilities:
- Serve as the initial point of contact for the entire company, welcoming clients and directing them to the appropriate personnel.
- Answer multi-line phones in a courteous and efficient manner, ensuring calls are directed to the correct individuals.
- Provide administrative support to management, including light clerical duties and special projects.
- Process and sort internal and external mail, sign for packages, and handle other front office tasks as needed.
- Collaborate with various departments on special projects, utilizing excellent communication skills to ensure successful outcomes.

Requirements

To be successful in this role, you should have 1-3 years of related experience and/or training. Previous clerical experience is preferred. A clear and articulate phone voice, along with working knowledge of Microsoft Office (Word, Excel, and PowerPoint), are also essential qualifications.

The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. If you're a motivated and customer-focused individual looking to make a positive impact in a dynamic environment, we encourage you to apply.

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