Front Office Medical Coordinator
1 month ago
About the Role:
As a Front Office Medical Coordinator at American Family Care, Inc., you will serve as the primary point of contact for our medical front office. Your key responsibilities include greeting patients with exceptional customer service, registering patients accurately and timely, and verifying insurance information.
Main Responsibilities:
- Greet patients with a friendly smile and provide them with initial paperwork to complete.
- Answer phone calls and patient inquiries in a professional and helpful manner.
- Register patients, update patient records, and verify insurance information accurately and efficiently.
- Determine, collect, and process patient payments, addressing any collection or billing issues that may arise.
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures.
- Assist patients with follow-up appointments and fulfill medical documentation requests.
- Balance daily patient charges against system reports.
Required Qualifications:
- A high school diploma or equivalent is required; previous medical office experience is preferred.
Benefits:
- This role offers a competitive salary range of $35,000 - $45,000 per year, depending on experience.
- We offer flexible scheduling options, including 3- and 4-day work weeks, with some weekends and holidays required.
- Our full-time benefits package includes matching 401(k), health, dental, and vision insurance, as well as paid time off and holidays.
- We also offer incentive plans and growth opportunities for motivated team members.
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