Sales Performance Manager

4 weeks ago

London, Greater London, United Kingdom Back Market Full time

At Back Market, we're on a mission to empower people to consume tech sustainably. As a Sales Performance Manager, you'll play a critical role in helping us achieve this goal.

Your Key Responsibilities:
  • Manage a portfolio of merchants based in the UK, driving sales and quality performance across all European Back Market websites.
  • Lead Business Reviews with sellers to plan and manage strategic plans, visiting and auditing their structures to ensure alignment with our goals.
  • Contribute to the development of Back Market's business strategy, leveraging your field feedback and experience to inform our approach.
  • Lead cross-team projects to tailor solutions for our sellers, leveraging data to track performance and analyze trends.
  • Collaborate with our teams to drive business growth, working cross-functionally to achieve our objectives.
What We're Looking For:
  • Fluent English language skills.
  • 3-5 years of experience in related fields, with a proven track record of customer portfolio management and project management.
  • Previous experience in e-commerce or fast-growing startups is a plus.
  • SQL and/or Tableau experience is a plus, but a willingness to learn and develop analytics skills is essential.
  • Confidence in business and technical conversations, with the ability to break down complex concepts for anyone to understand.
  • Resourcefulness, scrappiness, and creativity – if a playbook doesn't exist, you're excited to figure it out and build it for the team.
Why Join Us?
  • A meaningful job that helps avoid thousands of tons of electronic waste and fights against planned obsolescence.
  • Be part of a worldwide growing company that shares knowledge and helps you develop and grow in your career, with a flexible career path and a dedicated Learning & Development team.
  • An attractive salary, equity, and a host of benefits, including lunch vouchers, health insurance, relocation packages, paid time off for activism, parental benefits, flexible hours, and more.
  • A remote-friendly company that offers up to 2 days of remote work per week.
  • Be part of one of our Employee Resource Groups, created around shared identities, common backgrounds, and/or special interests.

Back Market is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We're dedicated to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives.

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