Desktop and Application Support Expert

3 weeks ago


Swindon, Swindon, United Kingdom Peaple Talent Full time
Job Description

We are seeking a highly motivated IT Service Delivery Analyst to join our team at Peaple Talent. As a Desktop and Application Support Expert, you will be responsible for providing exceptional customer service and resolving IT issues to a high standard.

The ideal candidate will have extensive experience as an IT Service Desk Analyst, preferably across multiple organizations or within a service provider. You will be responsible for delivering exceptional customer service, accurately logging IT incidents, and managing ticket queues.

Key Skills and Qualifications:

  • Extensive experience as an IT Service Desk Analyst.
  • Strong technical foundation with excellent Office 365, desktop, and application support skills.
  • Proficiency in troubleshooting technical desktop and application issues.
  • Good knowledge of Microsoft Operating Systems and Active Directory administration.

Salary and Benefits:

  • Up to £28,000 + 7.5% on-target bonus.
  • Comprehensive benefits package, including pension scheme, critical illness cover, income protection, and death in service.


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