Desktop Software Engineer

10 hours ago


Swindon, Swindon, United Kingdom CV-Library Full time
We are seeking an experienced IT Support Analyst to join our team at CV-Library in Lacock, Wiltshire. As a Desktop Software Engineer, you will be responsible for ensuring the smooth operation of our desktop computing environment, including installation, diagnosis, repair, maintenance and upgrade of all desktop software, hardware, associated networking and primary application support for JD Edwards.

This is a permanent position with an estimated salary of £28,000 - £35,000 per annum. You will be working closely with our IT team to identify and resolve technical issues, provide end-user assistance, escalate significant issues in a timely fashion and conduct investigations of operational problems.

About the Job
You will have the opportunity to work with a range of technologies, including JD Edwards, and develop your skills in troubleshooting, configuration and maintenance. You will also have the chance to work closely with our IT team to identify and resolve technical issues.

Responsibilities
- Install, diagnose, repair, maintain and upgrade all desktop software, hardware, associated networking and primary application support for JD Edwards.
- Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner, and provide end-user assistance.
- Escalate significant issues in a timely fashion.
- Setup and configuring new hardware devices, in line with priorities.
- Setup new accounts and provide administrative support on core business systems.

What We Offer

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