Computer Hardware Technician

2 days ago


Swindon, Swindon, United Kingdom CV-Library Full time
Job Description
We are seeking a skilled Computer Hardware Technician to join our IT team at CV-Library in Lacock, Wiltshire. This role involves providing technical support and maintenance within our desktop computing environment, including installation, diagnosis, repair, maintenance and upgrade of all desktop software, hardware, associated networking and primary application support for JD Edwards.

This is a permanent position with an estimated salary of £22,000 - £28,000 per annum. The successful candidate will be responsible for troubleshooting problem areas, escalating significant issues, setting up and configuring new hardware devices, setting up new accounts and providing administrative support on core business systems.

Key Responsibilities
- Install, diagnose, repair, maintain and upgrade all desktop software, hardware, associated networking and primary application support for JD Edwards.
- Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner, and provide end-user assistance.
- Escalate significant issues in a timely fashion.
- Setup and configuring new hardware devices, in line with priorities.
- Setup new accounts and provide administrative support on core business systems.

Requirements
The ideal candidate should have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They should also possess strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.

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