Helpdesk and Desktop Support Technician

7 hours ago


Swindon, Swindon, United Kingdom C4S Search Ltd Full time

C4S Search Ltd is recruiting a Helpdesk and Desktop Support Technician to provide technical assistance to customers in Swindon. This is a challenging role that requires excellent communication skills and a passion for troubleshooting complex technical issues.

Duties and Responsibilities
  1. Offer first-level support to customers via phone, email, or in-person, resolving technical issues quickly and efficiently.
  2. Work closely with the IT team to diagnose and resolve technical problems related to AV equipment, desk & mobile phones, laptops, and other IT systems.
  3. Participate in service improvements initiatives, identifying areas for enhancement and suggesting solutions.

A salary of £27,000 per annum is available for this full-time position. Candidates should possess a strong understanding of Microsoft Operating Systems, Active Directory, Office 365, and desktop application support.



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