Sales Team Lead

2 weeks ago


Northampton, Northamptonshire, United Kingdom Virgin Active Full time
Job Overview: As a Sales Membership Manager at Virgin Active, you will be responsible for leading the Experience Team to deliver outstanding members' and prospects' experiences daily, exceeding expectations and fostering loyalty.

Job Description: We are seeking an experienced Sales Membership Manager to join our Club teams, supporting the management of our clubs and driving success. You will be accountable for all sales for your assigned club, ensuring all sales budgets are achieved, including volume, revenue and sales mix, junior memberships and joining fee budgets. Additionally, you will produce accurate, transparent reports and analysis as required by the General Manager, Regional Business Director, and the rest of the business.

Responsibilities:
  • Lead the Experience Team to deliver outstanding members' and prospects' experiences daily, exceeding expectations and fostering loyalty.
  • Direct accountability for leading the Experience team, ensuring the club is fully staffed to deliver exceptional service and meet daily budgets.
  • Accountable for all sales for your assigned club, ensuring all sales budgets are achieved, including volume, revenue and sales mix, junior memberships and joining fee budgets.
  • Produce accurate, transparent reports and analysis as required by the General Manager, Regional Business Director, and the rest of the business.
  • Take on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.

Requirements:
  • Strong people management and organisational skills, fostering a cohesive and high-performing team.
  • Proven track record of surpassing financial targets, driving success and growth.
  • Experience from a Sales/KPI driven background would be ideal.

Salary: £45,000 - £55,000 per annum, depending on experience. This salary range is based on industry standards and reflects the importance of this role within the company. In addition to your salary, you will receive a range of benefits, including access to The Peoples Pension, discounts across Virgin Active, and membership to Virgin Family.
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