Education Team Lead

3 weeks ago


Northampton, Northamptonshire, United Kingdom Connecting Education Full time

Unlock Your Potential as a Customer Experience Leader

We are seeking a seasoned education professional to join our team as a Customer Experience Team Leader. As the face of our customer support, you will be responsible for delivering exceptional experiences to schools that have registered an interest in our award-winning literacy software.

With a strong passion for education and a positive 'can-do' approach, you will thrive in this role, which involves managing a team of telemarketing professionals to convert schools into 'sales qualified leads' for our sales team to progress. You will also be responsible for nurturing interested leads through a mix of helpful content and calls to action.

As part of our dynamic team at Connecting Education, you will enjoy a competitive salary of up to £30,000, flexible hybrid working options, and a comprehensive benefits package, including 28 days holiday, company pension, and opportunities to engage with local charity work.

To succeed in this role, you will need excellent leadership skills, a strong understanding of Dynamics CRM, and the ability to communicate effectively with schools on the phone. If you are driven, ambitious, and want to take your career to the next level, apply now.


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