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Customer Service Delivery Associate
1 month ago
As a Customer Delivery Driver at Tesco, you will be responsible for delivering customer shopping trips with a smile. This role is about more than just driving; it's about helping others and delivering great service. You will be the face of Tesco out on the road, meeting and talking to different customers in their homes every day.
Key Responsibilities
- Deliver customer shopping trips in a timely and efficient manner.
- Ensure the van and trays are clean and tidy.
- Load the van as required and check for roadworthiness.
- Talk to customers about any changes to their order.
- Take care of products and deliveries as if they were your own.
- Deliver during the customer's time slot.
- Call the customer before arriving if early.
- Call the store if running late.
Requirements
- Build relationships with colleagues to create a positive team environment.
- Be warm and welcoming in interactions with customers and colleagues.
- Act quickly to respond to changing customer needs.
- Energetic and driven to deliver beyond expectations.
- Share ideas with managers and colleagues on how to improve the store.
- A valid UK/EU/EEA driving license with no more than 3 penalty points.
What's in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends.
- Access to free wellbeing services.
- Life cover of five times your pay and an award-winning pension.
- Benefits to suit you, choose what you use.
- Uniform provided and policies to support you.
- Access to colleague networks.
About us
Tesco's vision is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day.' We're a place where Everyone's Welcome. We know life looks a little different for each of us, and we welcome chats about flexible working. We're proud to have been accredited Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process.
