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Voluntary Services Coordinator

2 months ago


King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full time

About The Norfolk Hospice Tapping House

The Norfolk Hospice Tapping House is an independent charity dedicated to providing end-of-life and bereavement care to individuals and their families. Our vision is to offer choice and access to excellent care, and we rely on the support of our volunteers to achieve this goal.

Job Summary

We are seeking a skilled and compassionate individual to join our team as a Voluntary Services Coordinator. In this role, you will play a vital part in developing, supporting, and growing our volunteer workforce to help us achieve our strategic objectives.

Main Responsibilities

  • Develop and implement plans to recruit and engage volunteers, working closely with teams and external partners to identify opportunities and fill gaps.
  • Compile and review volunteer role descriptions, ensuring they remain accurate and up-to-date.
  • Recruit, assess, and place volunteers according to their skills and experience, providing training and support as needed.
  • Ensure volunteers undergo a thorough recruitment and selection process, including DBS checks and risk assessments.
  • Maintain accurate records and databases, providing regular reports and statistics to support monitoring and evaluation.
  • Provide administrative support to the Voluntary Services team, including data entry and word processing.
  • Assist with the coordination of events and meetings for volunteers, ensuring effective communication and engagement.
  • Develop and deliver induction courses and training programs to support volunteers, including Health and Safety training.
  • Ensure volunteers are aware of relevant policies and procedures, and provide regular updates on Hospice news and initiatives.

Person Specification

We are looking for an individual with:

Proven administration experience, including database management and report writing.Experience of working with volunteers or as a volunteer, with excellent communication and interpersonal skills.Ability to work independently and as part of a team, with a flexible and proactive approach.Excellent organizational and time management skills, with attention to detail and accuracy.Experience of working in a healthcare setting, with knowledge of relevant policies and procedures.

What We Offer

In addition to a competitive salary, we offer a range of benefits, including:

Annual leave and public holidays.Free parking and access to our on-site cafe.Access to complementary therapy and Blue Light Discount card.A supportive and collaborative team environment, with opportunities for professional development and growth.

How to Apply

If you are a motivated and compassionate individual with a passion for volunteering and community engagement, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].