Voluntary Services Coordinator

3 weeks ago

King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full time

About the Role

The Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. In this role, you will play a vital part in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.

Key Responsibilities

  • Develop and implement plans to recruit and engage volunteers, working closely with teams and external partners to identify opportunities and fill gaps.
  • Compile and review volunteer role descriptions, ensuring they remain accurate and up-to-date.
  • Recruit, assess, and place volunteers according to their skills and experience, providing training and support as needed.
  • Maintain accurate records and databases, ensuring all information is up-to-date and securely stored.
  • Provide administrative support, including data entry, word processing, and Excel skills.
  • Produce reports and statistics to monitor and evaluate volunteer engagement and development.
  • Support the Voluntary Services Manager in coordinating events and meetings for volunteers.
  • Ensure volunteers are aware of relevant policies, procedures, and statutory requirements.
  • Develop and maintain personal contact with volunteers, providing regular communication and updates on Hospice news.

Person Specification

  • Proven administration experience, with excellent written and verbal skills.
  • Experience of working with volunteers or as a volunteer, with the ability to communicate effectively at all levels.
  • Excellent organisational and time management skills, with the ability to maintain accurate records and databases.
  • Proven experience of producing reports and statistics, with excellent Microsoft Office skills.

About Us

The Norfolk Hospice Tapping House is an independent charity providing end-of-life and bereavement care to 1,500 patients and their families. Our vision is that every person living with or affected by a life-limiting condition will have access to excellent care and support. We are committed to delivering high-quality services, and we are seeking a dedicated individual to join our team as a Voluntary Services Coordinator.

What We Offer

  • A competitive salary, with opportunities for professional development and growth.
  • A supportive and collaborative team environment, with a strong focus on volunteer engagement and development.
  • The opportunity to make a real difference in the lives of patients and their families, working for a charity that is dedicated to delivering high-quality care and support.

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