Voluntary Services Coordinator

4 weeks ago


King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full time
Job Summary

The Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Co-ordinator. This is an exciting opportunity to make a real difference in the lives of our patients and their families.

Main Responsibilities
  • Develop and implement strategies to engage and retain volunteers, ensuring a diverse and skilled workforce that supports our strategic objectives.
  • Recruit, train, and support volunteers to deliver high-quality services that meet the needs of our patients and their families.
  • Collaborate with teams to promote volunteering opportunities and develop plans to fill gaps in our volunteer workforce.
  • Ensure volunteers undergo a thorough recruitment and selection process, including DBS checks and risk assessments.
  • Maintain accurate records and databases, providing regular reports and statistics to support monitoring and evaluation.
  • Provide administrative support to the Voluntary Services team, including data entry and word processing.
  • Develop and deliver induction courses and training programs to support volunteers in their roles.
  • Ensure volunteers are aware of relevant policies and procedures, and provide regular communication and updates on Hospice news.
About Us

The Norfolk Hospice Tapping House is an independent charity that provides end-of-life care and support to patients and their families. We are committed to delivering high-quality services that meet the needs of our patients, and we are seeking a skilled and dedicated individual to join our team as a Voluntary Services Co-ordinator.

Person Specification
  • Proven experience of working with volunteers or in a volunteer management role.
  • Excellent written and verbal communication skills, with the ability to communicate effectively at all levels.
  • Experience of maintaining databases and producing reports.
  • Ability to work proactively and flexibly, with a cheerful and positive attitude.
  • Full UK driving licence and access to a vehicle.


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