Front Desk Associate

20 hours ago

Rugeley, Staffordshire, United Kingdom whitbread Full time

We're currently recruiting for a Receptionist role at our Rugeley Premier Inn. As the face of our hotel, you'll use your excellent customer service skills to welcome guests and ensure they have a comfortable stay.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments, handle customer complaints, and maintain accurate records.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 24-hour contract, spread across 3 days a week, including weekends.
  • The opportunity to work in a dynamic and supportive team environment.
  • Access to our Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Discounts on shopping, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.

We believe everyone is unique, and we're dedicated to creating a workplace where everyone can thrive. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you.

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