Front Desk Associate
2 weeks ago
Job Summary:
We are seeking a skilled and friendly Front Desk Associate to join our team at Premier Inn in Rugeley. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Process payments, handle guest complaints, and maintain a high level of customer satisfaction.
- Work collaboratively with the housekeeping team to ensure rooms are clean and ready for guests.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
- A competitive hourly rate.
- A permanent contract with guaranteed hours.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities.
- A range of benefits, including a Whitbread Benefits card and pension scheme.
About Us:
Whitbread is a leading hospitality company, committed to providing exceptional customer experiences in our hotels, restaurants, and other businesses. We value diversity and inclusion, and welcome applications from candidates from all backgrounds.
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