Reception Coordinator
4 days ago
Job Summary: We are seeking a highly skilled and experienced Reception Administrator to join our team at Ritz Recruitment Ltd.
About the Role: As a Reception Administrator, you will be the first point of contact for our residents, providing a first-class service and ensuring a smooth and efficient experience.
Key Responsibilities:
- Parcel Management: Receive, safekeep, and issue all parcels and registered mail to residents.
- General Enquiries: Handle queries, complaints, and maintenance requests in a professional and courteous manner.
- Access Coordination: Coordinate and instruct access for services to the development, including utility companies, refuse collection, deliveries, repairs, and maintenance.
- Apartment Inventories: Conduct thorough apartment inventories to ensure accuracy and attention to detail.
- Administration: Update databases, reference tenants, and process invoices in a timely and efficient manner.
Requirements:
- Previous Experience: Proven experience in a front desk, reception, or concierge role.
- Administrative Skills: Strong administrative skills, including proficiency in Microsoft Office packages.
- Customer Service: Outstanding customer service skills, with the ability to work independently and on own initiative.
- Communication: Excellent communication and listening skills, with attention to detail.
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