Current jobs related to Reception Coordinator - Rugeley, Staffordshire - Ritz Recruitment Ltd

Job Summary: We are seeking a highly skilled and experienced Reception Administrator to join our team at Ritz Recruitment Ltd.

About the Role: As a Reception Administrator, you will be the first point of contact for our residents, providing a first-class service and ensuring a smooth and efficient experience.

Key Responsibilities:

• First Point of Contact: Handle all incoming calls, emails, and visitors, providing a professional and courteous service.
• Parcel Management: Receive, safekeep, and issue all parcels and registered mail to residents.
• General Enquiries: Handle queries, complaints, and maintenance requests in a timely and efficient manner.
• Access Coordination: Coordinate and instruct access for services to the development, including utility companies, refuse collection, deliveries, repairs, and maintenance.
• Apartment Inventories: Conduct thorough apartment inventories to ensure accuracy and attention to detail.
• Administration: Update databases, reference tenants, and process invoices in a timely and accurate manner.

Requirements:

• Previous Experience: A minimum of 1 year of experience in a front desk, reception, or concierge role.
• Administrative Skills: Proficient in Microsoft Office packages and able to maintain accurate records.
• Customer Service: Outstanding customer service skills, with the ability to handle queries and complaints in a professional manner.
• Communication Skills: Excellent communication and listening skills, with the ability to work independently and on own initiative.
• Attention to Detail: High attention to detail, with the ability to maintain accurate records and ensure a smooth and efficient experience.