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Front Desk Associate
2 months ago
Job Summary:
We are seeking a skilled and friendly Front Desk Associate to join our team at Premier Inn in Rugeley. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Process payments, handle guest complaints, and maintain accurate records.
- Collaborate with the housekeeping team to ensure rooms are clean and ready for guests.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
- A competitive hourly rate.
- A permanent contract with guaranteed hours.
- Opportunities for career growth and development within our company.
- A comprehensive benefits package, including a pension scheme and save-as-you-earn scheme.
- Discounts on Premier Inn rooms and meals at Whitbread restaurants.
About Us:
Whitbread is a leading hospitality company that values diversity and inclusion. We are committed to creating a workplace where everyone feels welcome and valued. If you are passionate about delivering exceptional customer service and have a passion for hospitality, we encourage you to apply for this exciting opportunity.
