Linux Desktop Support Specialist
4 weeks ago
This is an exciting opportunity to leverage your expertise in Linux desktop, Ubuntu, and open source technologies to deliver exceptional technical support and engineering solutions to our customers.
As a Desktop Support Engineer at Canonical, you will be working with a dedicated team to provide technical authority and expertise to our customers, utilizing your knowledge of Linux desktop, applications, authentication, and security.
The successful candidate will have:
- BA/BS degree in Computer Science or related technical field
- Open source experience
- Professional support experience with Linux desktop (preferably Ubuntu or other Debian-based distros)
- Familiarity with PC and/or laptop hardware as well as SBCs e.g. Raspberry Pi
- Familiarity with Debian or Snap packaging
- Experience with GNOME, GTK, Python, or C
- Experience with or willingness to learn new technologies, including Snaps, WSL and others
- Excellent communication skills and extensive experience in customer-facing positions
- High motivation, ability to multi-task and follow-up reliably on commitments
- Ability to travel
At Canonical, we are passionate about open source technologies and technical support, and we are looking for a talented individual to join our team.
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