Linux Desktop Support Specialist

5 days ago

London, Greater London, United Kingdom Canonical Full time

Linux Desktop Support Engineer Role at Canonical

This is an exciting opportunity for a skilled Linux engineer/administrator to join Canonical and support the technical needs of customers leveraging Ubuntu and open-source products.

Key Responsibilities:

  • Deliver outstanding technical support experience on the full Desktop and Server technical stack at Canonical.
  • Own and manage technical cases from problem qualification to full resolution.
  • Provide technical expertise, excellent communication, and service-oriented professionalism.
  • Prioritize customer issues and maximize effectiveness.
  • Stay up-to-date with new products and technologies and evolve as a professional.

Requirements:

  • Bachelor's degree in a technical field from an accredited college or university.
  • Experience with system performance troubleshooting, Linux troubleshooting, and Linux integration with other environments.
  • Programming fundamentals in any language.
  • Ability to learn quickly, thrive on change, and handle the pressure of a customer-facing job.
  • Strong written and verbal English communication skills.

What We Offer:

  • Competitive base pay and additional benefits, including fully remote working environment, personal learning and development budget, and recognition rewards.
  • Opportunity to work with a talented team, learn from industry experts, and contribute to the growth of open-source products.

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