Sales Department Leader

4 weeks ago


Newbury, West Berkshire, United Kingdom Bloor Homes - Sales & Marketing Full time

Overview

Bloor Homes - Sales & Marketing is a leading company in the industry, and we are looking for an experienced Sales Manager to join our team.

About the Role

We offer a competitive salary of £60,000 per annum, based on experience. As a Sales Manager at Bloor Homes - Sales & Marketing, you will be responsible for managing the sales process from initial contact to completion. You will work closely with the sales team to achieve targets and provide excellent customer service.

Main Responsibilities

  1. Ensure sales are negotiated to achieve maximum price with minimal incentives, empowering the team with relevant information, delivering at pace, keeping both self and Sales Team motivated and focussed on results.
  2. Closely monitor the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions, ensuring Sales Advisors, IFA and solicitors are aware of monthly completions.
  3. Induct, train and on-going coach of both existing and new Sales Advisors through 1:1 meetings, local team sessions, SSP refresher training and mystery shop reviews. Agreeing personal development plans where required, ensuring these are actioned and followed up.
  4. Manage the team to help achieve agreed KPIs, such as time from reservation to exchange, percentage of IFA and solicitor referrals, sales per outlet per week and cancellation rate.
  5. Communicate new initiatives and ensure all schemes are used correctly and relevant paperwork completed accurately and sent to relevant people, including weekly VRM.
  6. Ensure your sites are presented to the highest standards, including internal, external and off site signage, sales area, show homes, view homes and stock properties. Liaise closely with Graphics/Marketing Department, ordering current literature and disclaimers, ensuring all is up to date and ordered in a timely manner.
  7. Work alongside the Sales Director/Sales Manager and Construction Department to manage successful and timely site launches. Set up sales offices and liaise with external customers i.e. signage companies/landscapers and cleaners
  8. Review and have strong knowledge of local competitors; both new build and second hand, their marketing activity and market conditions. Feed this back to the Sales Secretary/Director.
  9. Attend monthly marketing meetings, making recommendations on PR/marketing initiatives, feeding back to the Marketing Administrator on successful initiatives, liaising with local organisations where necessary to build relationships and strengthen the Bloor brand.
  10. Provide pricing reports for the Sales Director for all Sales Releases, to be reviewed as required.
  11. Prepare monthly sales rota, including managing of the teams holidays to maximise opening periods, and distribute in a timely manner.
  12. Attend meetings that may be necessary in the performance of your duties, including arranging of monthly sales meeting on each site with the team, relevant Estate Agents, IFAs and solicitors and site set up meetings.

Essential Skills/Attributes

  • Previous experience in sales management for a volume house builder or new homes department of an estate agents.
  • Experience of managing a team.
  • GCSE English and Maths at Grade C/Grade 4 or above (or equivalent).
  • Full Driving Licence.
  • An understanding of the sales and legal process.
  • Good time management and ability to manage own workload.
  • Excellent negotiation skills with the ability to hit targets and motivate others.
  • Must be professional and demonstrate good business etiquette.
  • Be supportive, adaptable, passionate and driven with good innovative and positive attitude.

Company Benefits

  • Bupa Health Care Cover.
  • Company car, phone and Laptop/tablet.
  • Scottish Widows Pension Scheme.
  • 33 days holiday entitlement (including bank holidays).
  • Group Staff Discount at Triumph Motorcycles ltd.
  • Competitive discount on our homes (dependent upon the property and location).


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